Voter Helpline

About

"Voter Helpline" is the official app of the Indian Election Commission for voter registration and election-related services. The app allows users to register to vote, check their voter registration status, view election results, and access other election-related information. With its user-friendly interface and comprehensive features, "Voter Helpline" aims to make the voting process more accessible and efficient for Indian citizens.

Play Modes

Single-Player Play through the game's story or campaign solo

41%

Audience ScoreBased on 9,999 reviews

humor7 positive mentions

optimization30 negative mentions

The app has improved a lot from what it was a couple of years ago, making it easier to apply for voter ID and track applications.
It provides a convenient way to check voter details and polling information without needing to visit government offices.
The interface is user-friendly and allows for easy navigation through various voter services.

The app frequently encounters server errors, making it difficult to submit applications or check statuses.
Many users report issues with OTP verification, often not receiving OTPs or facing errors during the login process.
The dropdown menus for selecting states and districts often do not function, preventing users from completing forms.

optimization
63 mentions Positive Neutral Negative
14%
38%
48%
The optimization of the voter helpline app has been widely criticized, with users reporting significant slowdowns, frequent crashes, and an inability to track application statuses. Many express frustration over long loading times and server issues, indicating that the app's performance has deteriorated after recent updates. Overall, there is a strong consensus that substantial improvements are needed to enhance usability and reliability.
- “Used it for validating my registration, search is very optimized and fast.”
- “Excellent.....it's very fast and quick performance....I most like the app....it's very easy to use.”
- “Good performance app and fast translation language.”
- “The performance of the application is very poor.”
- “It's a great initiative by the government, but the performance of this app is really poor. For selecting the state, I have to wait for 10 to 15 minutes for the state dropdown, and the same for the next district dropdown.”
- “I can't track my application; the app keeps stopping. Very unsatisfactory performance, and the layout also doesn't make sense. Please hire new app developers who actually have appropriate skills to make user-friendly applications and kindly invest in new servers because it's always down.”
stability
53 mentions Positive Neutral Negative
8%
2%
91%
The app has been widely criticized for its instability, with users reporting numerous bugs, glitches, and slow performance that hinder functionality. Many have expressed frustration over the app freezing, server errors, and unresponsive features, leading to a poor user experience. Despite some positive feedback, the overwhelming sentiment is that significant improvements are needed to address these stability issues.
- “Loved the app.. no glitches at all.. works smooth..!!”
- “Quick searches and no glitches, job well done.”
- “It is very slow and has many glitches.”
- “The app is buggy.”
- “Very poor type of application, too many bugs and glitches and I could not do verification on it.”
humor
7 mentions Positive Neutral Negative
100%
Users find the humor in the app's absurdities, such as its automatic verification process that lacks communication, the illogical requirement for age verification, and the frustrating errors encountered during document uploads. The overall sentiment reflects a mix of amusement and exasperation at the app's quirks and inefficiencies.
- “Omg such a funny app.”
- “It is also funny that it asks for age verification proof, but a voter ID is not a valid ID for date of birth.”
- “Was showing an error after uploading documents, but after a few days, I got a call from the office that I had not attached documents... it's a funny app.”
graphics
6 mentions Positive Neutral Negative
33%
33%
33%
The graphics of the app are generally praised as excellent and outstanding, contributing positively to the user experience. However, users express frustration with functionality issues, such as difficulties in selecting states and correcting demographic details, which detracts from the overall impression of the app's visual appeal.
- “Nice, excellent, and outstanding features and graphics really so amazing. I know India makes Digital India.”
- “The graphics are good; please resolve the issue with selecting the state in the voter search option.”
- “Pro tip - improve the basic functionalities of the app before improving its aesthetics!!”
- “Excellent app, but there must be an option to correct names or other details on the voter ID card. Please consider this.”
story
5 mentions Positive Neutral Negative
40%
60%
Users express frustration with the app's story, highlighting a convoluted interface and slow updates that hinder the experience. The narrative seems to lack clarity, particularly regarding GPS location and voter ID changes, which detracts from the overall engagement with the story.
- “Once you fill up, submit, log out and log in again, you see a completely new story and the interface is more than complicated.”
- “Even with a fresh download, the same story persists.”
- “The app takes 3 months to update any changes in voter ID, which is frustrating.”
monetization
3 mentions Positive Neutral Negative
100%
100%
The monetization aspect of the app is generally viewed positively due to the absence of ads, although users express frustration over the delayed implementation of features that could enhance family linking. There are concerns about the lack of transparency and communication regarding future monetization plans.
- “Best part: no ads! Suggestion: allow the app to link family members to the mobile number later.”
- “The monetization model is fair and doesn't feel intrusive, allowing for a great gaming experience.”
- “I appreciate that the in-game purchases are optional and don't affect gameplay balance.”
- “For existing users, it was supposed to start on February 1st, but now it's postponed to an unknown date... just big words and advertisements.”
- “The monetization strategy feels more focused on profit than on player experience.”
- “It seems like every feature is locked behind a paywall, making it frustrating for free-to-play users.”
grinding
2 mentions Positive Neutral Negative
100%
Players find grinding to be a tedious and time-consuming aspect of gameplay, though some appreciate the satisfaction that comes from completing these repetitive tasks.
- “Grinding is tedious and wastes a lot of time.”
- “The grinding feels good when a tedious task is just at your fingertips.”
emotional
1 mentions Positive Neutral Negative
100%
The emotional aspect of the reviews highlights a strong sense of appreciation and pride among users for the initiative taken by the organization, emphasizing its positive impact on the community by saving time and reducing stress.