Sorry We're Closed

As a package, Sorry We’re Closed is certainly no slouch. It features unique gameplay tied together with an immersive story and some excellent sound design. I can easily recommend it to fans of the survival horror genre, and I am certainly glad I got the chance to play it.

93%Game Brain Score

story, gameplay

grinding, optimization

98% User Score Based on 1,667 reviews

Critic Score 80%Based on 3 reviews

Platforms

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About Sorry We're Closed

Sorry We're Closed is a single player survival role playing shooter game with a horror theme. It was developed by Akupara Games and was released on November 14, 2024. It received mostly positive reviews from critics and overwhelmingly positive reviews from players.

Buy Sorry We're Closed at PlayStation Store. Explore and survive a darkly supernatural spin on London where the demon world spills into human hustle and bustle.

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Reviews

98%Audience ScoreBased on 1,667 reviews

story353 positive mentions

grinding9 negative mentions

The game features a unique and stylish retro PS1/PS2-era art direction with vibrant, colorful, and queer character designs that stand out and are highly praised.
The story explores deep and meaningful themes about love, relationships, and personal change in a nuanced and heartfelt manner, with multiple endings and impactful player choices enhancing replayability.
Gameplay combines classic survival horror fixed camera exploration with innovative first-person combat mechanics involving a 'Third Eye' that reveals enemy weak points, praised for being fun and satisfying despite a learning curve.
The soundtrack, especially during boss battles, is repeatedly highlighted as exceptional and a major strength, contributing significantly to the atmosphere and player immersion.
Strong, memorable, and diverse characters that resonate emotionally with players, providing an authentic and refreshing queer representation throughout the narrative.
The game balances horror, humor, and emotional storytelling effectively, creating a compelling and immersive experience without relying on cheap scares or jump scares.

Combat controls can feel clunky and disorienting, particularly the transition between third-person exploration and first-person aiming, which some players found frustrating, especially on controllers.
The game is relatively short and some players wished for more content, longer playtime, or expanded exploration of the story and characters.
Certain boss fights were criticized for being repetitive or too easy, and some combat segments towards the end were seen as tedious or padded.
The fixed camera angles sometimes caused navigation difficulties or a cramped feeling during combat, leading to moments of frustration.
Some players felt that parts of the story and character development were underexplored or that dialogue pacing was uneven, and a few side stories were seen as superficial or relying on stereotypes.
Lack of voice acting was noted as a downside by some, and there were occasional technical issues like lack of invincibility frames when downed and clunky hit detection with melee weapons.

story
741 mentions Positive Neutral Negative
48% positive mentions, 51% neutral mentions, 1% negative mentions
The story in "Sorry We're Closed" is widely praised for its compelling, original, and emotionally rich exploration of love, relationships, and identity, particularly within a queer and supernatural setting. Players appreciate its well-written characters, impactful branching choices, and unique blend of horror and romance themes, all brought to life with striking art and immersive worldbuilding. While some find its pacing or combat mechanics uneven, the narrative's depth, atmosphere, and heartfelt storytelling remain the game's standout strengths.
- “A story that's deep and interesting, yet zany and bombastic, with fascinating worldbuilding and full of characters I absolutely adore.”
- “Behind this absolutely passionate statement for the developer's love of the arts, is a really emotional and complex story about love, relationships, and authority.”
- “The story asks you what is the cost of love, how much would you be willing to sacrifice for it, and if it's that same sacrifice (or transformation) that makes love what it is.”
- “My only gripe with the story is actually in the writing of the choices that are somewhat unclear at times.”
- “The overall story didn't really wow me all that much, but interacting with and guiding the storylines of the different characters is fun, as are the puzzles/level exploration.”
- “The story simply gets not enough time to really deliver, and the second half of the game gradually but noticeably starts feeling too rushed.”
gameplay
624 mentions Positive Neutral Negative
44% positive mentions, 54% neutral mentions, 2% negative mentions
The gameplay masterfully blends classic survival horror elements from titles like Resident Evil and Silent Hill with innovative mechanics, notably the "third eye" system that allows switching between worlds to reveal enemy weak points and environmental puzzles. Combat combines fixed-camera exploration with first-person targeting, creating a tense, satisfying risk-reward loop that's accessible yet challenging, though some find the perspective switching and aiming a bit clunky. Overall, it offers a fresh, engaging survival horror experience enriched by stylish visuals, diverse characters, and deep narrative integration.
- “Gameplay that hearkens back to old-school Silent Hill and Resident Evil while putting unique twists and spins on combat and exploration.”
- “The gameplay is split between visual novel-esque story sections and dungeon delves that are closer to old Resident Evil survival horror experience with a really cool mechanic of switching your perception between world of mortals and world of celestials, creating a high risk high reward combat style.”
- “Gameplay is dynamic and varied, allowing the player to alternate between the fixed isometric camera of survival horror classics and the perspective and combat mechanics of retro first-person shooter titles — and knowing how and when to switch between the modes is important as it allows for some interesting puzzle-solving.”
- “However, the annoying battle mechanics and filler last act bring the game's score down a bit for me.”
- “I can't let go that your character is too slow to control doing anything, and so is aiming on a controller, considering the weak-point mechanic requires you to enter the special sight mode, enter first person, and then aim for multiple spots, all in one second, while turning and aiming is very slow; and your character might open first person looking anywhere but the enemy.”
- “Gameplay-wise, the twist on survival horror tropes shows potential... but really, most of the mechanics feel like an afterthought.”
music
504 mentions Positive Neutral Negative
53% positive mentions, 46% neutral mentions, 1% negative mentions
The music in "Sorry We're Closed" is widely praised for its unique, captivating, and stylistically bold soundtrack, seamlessly blending atmospheric ambient tracks with energetic, rap-infused boss battle songs that deepen character and narrative immersion. Many reviewers highlight the soundtrack as a standout feature, elevating the game's queer, horror-inspired aesthetic and emotional tone, with several noting its lasting appeal beyond gameplay. While a minority find the vocal-heavy boss themes occasionally jarring or genre-specific, the consensus celebrates the music as integral, unforgettable, and a key reason to experience the game.
- “The music is stellar, really keeping you in the moment, and the soundtracks for the boss fights have a fun intensity that it's hard not to bop to.”
- “The soundtrack, ohhhh, the soundtrack... Sorry We're Closed features an amazing and unique soundtrack with finely-tuned ambient tracks (that somehow manage to cohesively feature animal noises and disembodied moans) and, to my surprise, fully voiced beats that pump up the player through each of the game's wild boss fights.”
- “The music throughout is great, and I loved that each boss had their own theme (with lyrics!). Even if you're not a fan of rap, the technical skill of the performers transcends genre preference.”
- “But there is no reason to put rap songs in boss fights for a game with this kind of style.”
- “[*] bossfights are horrible, and especially the soundtrack.”
- “[*] it's rare to say this but the music in this game sounds out-of-place, especially the boss parts.”
graphics
408 mentions Positive Neutral Negative
50% positive mentions, 49% neutral mentions, 1% negative mentions
The graphics of the game are widely praised for their unique, nostalgic PS1/PS2-inspired low-poly art style combined with vibrant neon colors and stylish character portraits, creating a striking and memorable aesthetic. Reviewers laud the art direction as phenomenal, blending retro survival horror visuals with modern flair, which deeply enhances the game's atmosphere and storytelling. While some note minor inconsistencies in character portrait styles, the overall visual presentation is regarded as gorgeous, captivating, and a key highlight of the experience.
- “Absolutely stunning, gorgeous, ethereal, the art was one of my favorite parts of this game, along with the visuals/design and the story of course.”
- “Visually, Sorry We're Closed adopts a low-poly aesthetic that recalls early 3D horror titles, but it is enhanced with bold color palettes, neon lighting, and surreal enemy designs that feel distinctly modern.”
- “The art direction—from the detailed character portraits to the neon-bathed environments that fluctuate between grimy industrial aesthetics, red district styled city blocks, and luxurious hotels—gives this ethereal, dreamy energy that fits the story perfectly.”
- “The visuals of the game are composed of low-poly decors and character models, with environments textured with heavy pixelation and baked light on top; characters are completely unlit, with very stylized textures made to represent their portraits.”
- “Sorry we're closed looks and handles a lot like Resident Evil 2, with its PlayStation-esque graphics and blocky polygonal models for characters.”
- “Aesthetics-wise... unfortunately, the low-budget PS1 retro vibes give the character designs a disservice.”
character development
102 mentions Positive Neutral Negative
59% positive mentions, 38% neutral mentions, 3% negative mentions
Character development is highly praised for its unique, authentic, and visually stunning designs that blend diverse aesthetics, often drawing from avant-garde, queer, and survival horror influences. The characters are not only distinct and memorable but also well-written, with engaging personalities and meaningful story arcs that deepen player attachment. Overall, the character design and development are considered standout elements that enhance the game's artistic identity and narrative impact.
- “All the characters have an insane amount of depth and plenty of character development.”
- “With great characters, amazing writing and character development, that's like half the game.”
- “After playing it through, I was surprised to find that not only is this game a competent survival horror, but it also has a nice story to tell with interesting character development and conflicts.”
- “Aesthetics-wise, unfortunately, the low-budget PS1 retro vibes do a disservice to the character designs.”
- “I also enjoyed the older PlayStation style during gameplay; it worked for most scenes, but some character designs were a little lacking at times.”
- “Everyone is serving, most have pouty lips, and some are so androgynous that it would take a few modifications to the character designs to clearly register a gender.”
atmosphere
92 mentions Positive Neutral Negative
51% positive mentions, 46% neutral mentions, 3% negative mentions
The game is widely praised for its remarkable and immersive atmosphere, blending creepy, tense survival horror vibes with surreal, stylish, and often queer aesthetics. Its soundtrack, art direction, and sound design create a distinctive mood that effectively balances dread, emotion, and occasional humor, making the experience both unsettling and deeply engaging. While some find combat or narrative elements less strong, nearly all agree the atmosphere is a standout feature that elevates the game.
- “Remarkable atmosphere, genuinely creepy at times.”
- “One of the best survival horror games I've played in terms of music, atmosphere, and vibes.”
- “The atmosphere and weird surreal vibe made this game feel fresh and interesting; underrated and will be looked back upon as a cult classic.”
- “There is no way I can recommend this game. The best way to explain it is: 'low effort visual novel plot with a Resident Evil gameplay made worse and a totally absent atmosphere.'”
- “The game conducts itself in a pretty silly laidback manner which kind of stifled out the sense of atmosphere I long for in survival horror, and while the concept of the story was interesting, I just found the on-the-nose approach to be boring and lacking in depth.”
- “Two-thirds of the dialogues are not attached to the game world and do not add anything to the atmosphere of the game.”
humor
63 mentions Positive Neutral Negative
100% positive mentions, 0% neutral mentions, 0% negative mentions
The game’s humor is widely praised for its sharp, witty, and frequently hilarious dialogue that balances dark, creepy, and absurd tones with charm and depth. It effectively blends existential, grotesque, and quirky comedic elements, often providing levity amid a spooky atmosphere while enriching character interactions and story themes. Overall, the humor is seen as integral to the game's unique style, emotional impact, and engaging narrative.
- “I truly adore the aggressive and humorous style this game oozes in all aspects.”
- “The characters are well-written, the dialogue is funny and witty.”
- “The narrative balances a spooky atmosphere and humor as a relief between the levels impressively, managing to have the latter relax the player, without rendering the former ineffective.”
emotional
46 mentions Positive Neutral Negative
100% positive mentions, 0% neutral mentions, 0% negative mentions
The game delivers a deeply emotional and nuanced narrative centered on love, identity, and vulnerability, blending heartfelt storytelling with complex characters and queer representation. Its emotionally charged themes are enhanced by thoughtful dialogue, reflective moments, and multiple endings that emphasize personal connection. Players consistently find the experience touching, poignant, and memorable, often describing it as both heartbreaking and inspiring.
- “Behind this absolutely passionate statement for the developer's love of the arts, is a really emotional and complex story about love, relationships, and authority.”
- “The portrayal of demons and their struggles within this world is heartbreaking, and the worldbuilding around the main character's conflict makes it difficult to see anyone as a true villain within this deeply complex narrative, even when they're actively trying to kill you. The power, and lack thereof, that love brings is so beautifully depicted as the story and its many side stories play out, and that message will stick with me for a long time.”
- “Multiple endings reflect not just combat performance, but emotional decisions made throughout the story, reinforcing the idea that personal connection—or the lack of it—is central to the game’s message.”
replayability
37 mentions Positive Neutral Negative
41% positive mentions, 51% neutral mentions, 8% negative mentions
The game offers strong replayability through multiple endings, branching story paths, and a New Game+ mode, encouraging players to explore different decisions and uncover hidden content. Although relatively short, its diverse narrative outcomes and level design provide substantial value for repeated playthroughs. Minor drawbacks include limited dialogue skipping, which can hinder replay flow for some players.
- “There is a new game+ mode and a total of 4 endings for replayability.”
- “There are also a lot of branching paths to choose from and multiple endings to achieve, so the whole thing is very replayable in that sense.”
- “Levels are designed with replayability and speedrunning in mind so encounters only challenged me the first time around, even on hard mode.”
- “There's replayability, but you probably won't feel like you're "missing out" after one run.”
- “Thinking hard, the only negative is there isn't huge replay value.”
- “Great game had a lot of fun really enjoyed it for 1 playthrough, gameplay is still good but being unable to skip dialogue hurts replayability so much when the game begs to be replayed with level rankings and multiple decisions which can change your ending or give insight into characters you wouldn't otherwise have. It is really fun to see but it can take so long between those moments and parts of the story are conveyed through scenes mid level, great for a first playthrough but a gameplay interruption on a second one.”
grinding
9 mentions Positive Neutral Negative
0% positive mentions, 0% neutral mentions, 100% negative mentions
Grinding in the game can feel tedious and repetitive, particularly in maze sections and during boss encounters requiring precise timing, which may hamper enjoyment. However, well-designed sidequests and strong story, characters, and world-building help balance the experience, offering rewarding content for players who persist through the grind.
- “Honestly, the gameplay can get a bit tedious and repetitive, but with the art, world building, and story it all meshes together nicely. With multiple endings and new game+, the game offers a lot more for people who want to dive in further and go for completion or just want to get lost again with their favorite characters.”
- “Both of these things mixed with what I felt was a really tedious run up to the final boss. The ending to my otherwise awesome experience was a little tainted.”
- “I love the characters, I love the gameplay (albeit very teeth-grindy in the maze in the aquarium, that made me run away crying), I love the story bro!!”
optimization
6 mentions Positive Neutral Negative
33% positive mentions, 17% neutral mentions, 50% negative mentions
Optimization is generally smooth, with the game running well on platforms like the Steam Deck and PS5. However, there is limited feedback on PC performance, and some players note that rewards tied to gameplay performance could be more impactful. Overall, the game maintains stable performance throughout its roughly seven-hour runtime.
- “Sorry We're Closed is a delightful game which will probably take around 7 hours to finish and the game runs smoothly on Deck.”
- “Multiple endings reflect not just combat performance, but emotional decisions made throughout the story, reinforcing the idea that personal connection—or the lack of it—is central to the game’s message.”
- “I played it on PS5 so I can't comment on PC performance.”
- “Of all the genres, survival horror is possibly the one known for various rewards, and it's a shame that with the game grading you on your dungeon performance, you just don't get anything.”
- “Around the five hour progress mark, after taking an edible to continue past the third boss, the sudden shift from being in hellish industrial-rust depths to listening to a gentle acoustic performance kind of threw me off in a totally new way.”
stability
6 mentions Positive Neutral Negative
50% positive mentions, 17% neutral mentions, 33% negative mentions
The game demonstrates excellent stability, running smoothly across platforms like the Steam Deck and PC with minimal to no glitches or crashes. Developers are responsive to bugs, ensuring a polished experience even during intense scenes and boss battles. Minor occasional lag during combat is reported but does not significantly impact overall performance.
- “No glitches at all, just smooth sailing through every single cutscene, scene transition, boss battle, etc. I was so impressed.”
- “Beautiful work -- cheers and hats off to the programmer of this game. I cannot stress enough how impressive it is to have no glitches as a debut indie. Wow, thank you! It's like you playtested your game; it was so good!”
- “It runs great on the Steam Deck and PC.”
- “Game runs very smoothly with the exception of some random lag and momentary freezes during combat encounters on my end.”
monetization
1 mentions Positive Neutral Negative
0% positive mentions, 0% neutral mentions, 100% negative mentions
Users find the game's monetization, reflected through vibrant ads, evokes a nostalgic and sentimental atmosphere that complements its gritty 90s-00s London setting, enhancing the overall experience in an unexpected way.

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Critic Reviews

80%Critics’ scoreBased on 3 critic reviews

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Play Times

9h Median play time

10h Average play time

7-14h Spent by most gamers

*Based on 5 analyzed playthroughs

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December 21 on bluesnews.com

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Frequently Asked Questions

Sorry We're Closed is a survival role playing shooter game with horror theme. Common tags for Sorry We're Closed include indie, lgbtq+, trading, psychological, narrative and others.

Sorry We're Closed is available on Nintendo Switch, Xbox Series X|S, PC, PlayStation 5 and others.

On average players spend around 10 hours playing Sorry We're Closed.

Sorry We're Closed was released on November 14, 2024.

Sorry We're Closed was developed by Akupara Games.

Sorry We're Closed has received mostly positive reviews from players and mostly positive reviews from critics. Most players liked Sorry We're Closed for its story but disliked it for its grinding.

Sorry We're Closed is a single player game.

Similar games include Studio System: Guardian Angel, Crow Country, Heartworm, Hollowbody, Arco and others.

Sorry We're Closed

Platforms

About Sorry We're Closed

Games Like Sorry We're Closed

Studio System: Guardian Angel

Crow Country

Heartworm

Hollowbody

Arco

Silly Polly Beast

Fear the Spotlight

SIGNALIS

Look Outside

Lost in Vivo

Reviews

story

gameplay

music

graphics

character development

atmosphere

humor

emotional

replayability

grinding

optimization

stability

monetization

Critic Reviews

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