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"911 Operator" is a simulation game where you assume the role of an emergency dispatcher, managing teams of police, fire department, and paramedics to respond to various incidents. The game features real-world cities with accurate maps, addresses, and emergency infrastructure, allowing you to play in thousands of cities worldwide. In Career mode, you'll face unique events and challenges across six different cities.

911 Operator screenshot
911 Operator screenshot
911 Operator screenshot
911 Operator screenshot
911 Operator screenshot
911 Operator screenshot
911 Operator screenshot
911 Operator screenshot
911 Operator screenshot
911 Operator screenshot
911 Operator screenshot
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87%
Audience ScoreBased on 12,930 reviews
gameplay360 positive mentions
grinding86 negative mentions

  • The game offers a compelling and immersive experience that simulates the intensity and responsibility of managing emergencies, with engaging strategic elements.
  • The atmosphere is highly praised for its immersive and tense environment, effectively enhanced by realistic sound design and well-crafted audio cues.
  • Players appreciate the emotional engagement of the game, with poignant scenarios that evoke a range of feelings and create a rewarding experience.
  • The gameplay can become repetitive over time, with limited variety in scenarios and calls, leading to a grinding experience that diminishes long-term enjoyment.
  • The graphics and overall presentation feel somewhat dated and lack polish, with many players noting that they are rudimentary and simplistic.
  • The monetization strategy, including forced advertisements for other titles, has drawn significant criticism, detracting from the overall gaming experience.
  • gameplay
    1,358 mentions Positive Neutral Negative

    The gameplay of "911 Operator" is characterized by its straightforward mechanics, where players manage emergency services by dispatching units to various incidents based on incoming calls. While the game offers a unique premise and engaging strategic elements, many players find the gameplay repetitive and lacking in depth after a few hours, with limited variety in scenarios and calls. Despite its educational aspects and potential for immersive experiences, the overall execution can feel shallow, leading to a mixed reception regarding long-term enjoyment.

    • “Normal difficulty is the perfect amount of challenge to not be overwhelming and make the gameplay fun.”
    • “The gameplay is intuitive, with a clear interface that allows you to manage calls, dispatch teams, and track response progress.”
    • “With its blend of strategic gameplay, realistic scenarios, and educational insights, 911 Operator offers a compelling and immersive experience that simulates the intensity and responsibility of managing emergencies.”
    • “The gameplay doesn't really change as you keep playing and at some point you will have heard all the 911 calls available.”
    • “The gameplay can become repetitive over time, with the same types of emergencies cropping up again and again.”
    • “The gameplay is simple and repetitive, but compelling the first few times you respond to a call and see how to resolve an ongoing situation.”
  • story
    878 mentions Positive Neutral Negative

    The game's story aspect is generally perceived as minimal and repetitive, with many players noting that it lacks depth and emotional engagement. While some unique incidents and voice-acted calls provide a semblance of narrative, the overall experience feels more like a series of disconnected emergencies rather than a cohesive story. Players often express a desire for more variety and complexity in the storytelling elements, as the current structure can lead to a monotonous gameplay experience.

    • “Its some of those 911 calls that really get you.. the story and voice acting are pretty great and really made the game excellent!”
    • “You never know who’s on the other side of the line - you might hear a frightening murder story, maybe you’ll have to instruct someone on performing CPR, or keep your nerves while encountering an annoying prankster.”
    • “The game not only gave me some compelling story and gameplay into a time management sim but made me realize that if I am ever stuck in a similar situation then I would have died or been hurt, and that is a powerful thing for a video game to be able to tell you in an engaging way.”
    • “The story mode is fine but unexciting if you're familiar with the various types of emergencies.”
    • “The campaign only involves completing a run of several cities not much different to a free play game in succession, while the switching up of locales makes for some solid variety the campaign feels more like an afterthought than a proper storyline.”
    • “If you are looking for a game with a story, this is not the game for you.”
  • graphics
    522 mentions Positive Neutral Negative

    The graphics of "911 Operator" are characterized by a minimalist and functional design that prioritizes gameplay over visual complexity. While the visuals are generally simple and may lack variety, they effectively support the game's simulation of an emergency command center, providing a clear and intuitive user interface. Overall, the graphics are deemed adequate for the game's purpose, though some players feel they could benefit from more polish and detail.

    • “While not the main focus of the game, the visuals are detailed enough to convey the feeling of a dynamic and realistic work environment.”
    • “911 Operator prioritizes functionality over visual extravagance, opting for a minimalist art style that serves its purpose well within the context of emergency management.”
    • “The graphics are simple but effective; I like the way at the end of the day you get a report of what happened, who was arrested, etc. Sounds are good, with lots of radio chatter.”
    • “The game's graphics and overall presentation could be improved, as they feel somewhat dated and lacking in visual polish.”
    • “The graphics are very rudimentary, and the gameplay is boring.”
    • “The graphics are fairly bare bones as what you’re looking at most of the time is a simplified map of the city you’re working in with various icons to correspond with incident reports, 911 calls, and the locations of your first responder units.”
  • replayability
    252 mentions Positive Neutral Negative

    The replayability of "911 Operator" is a mixed bag, with many players noting that while the game offers diverse scenarios and multiple city maps, it suffers from repetitive call scenarios that can diminish long-term engagement. Some reviews highlight the potential for replayability through procedural generation and user-generated content, but overall, many feel that the lack of unique challenges and the repetitive nature of calls limit the game's replay value. Despite these criticisms, some players still find enjoyment in the strategic elements and varying difficulty levels, suggesting that the game can be fun for a limited time.

    • “The campaign mode, which takes you through various US cities, and the freeplay mode, allowing you to choose any city globally, offer substantial replayability.”
    • “The diversity of incidents keeps the gameplay fresh, and the range of cities to choose from adds to the replayability.”
    • “In short, this is a highly addicting, highly replayable, largely unpredictable management sim that feels realistic while also being a lot of fun.”
    • “It's a fun game for a while, but it doesn't have much replayability at all.”
    • “The major flaw of the game is that once you complete the campaign, there is very little replay value as the voice-over calls become repetitive rather quickly.”
    • “Sadly, the calls are fairly repetitive and personally, I do not see much replay value once one does generate enough money to unlock all units.”
  • humor
    198 mentions Positive Neutral Negative

    The humor in the game is a mix of chaotic and dark comedy, with players encountering absurd scenarios such as UFO sightings and prank calls about spicy pizza. While many find the calls entertaining and funny, they also acknowledge that some situations can be disturbing or serious, creating a unique blend of humor and tension. Overall, the game is praised for its amusing dialogue and quirky emergencies, making it a fun experience despite some repetitive elements.

    • “A hilariously chaotic game where you’ll handle everything from UFO sightings to cats dialing 911.”
    • “There is also some implied dark humor here, as in sometimes you receive some 911 calls about some child obstructing the entire line so that you can solve his freaking math assignments, while other people who need help are dying out there lol.”
    • “I love this game; it's kind of funny when the potheads call you telling you that their pizza is too 'spicy'.”
  • music
    188 mentions Positive Neutral Negative

    The music in "911 Operator" is generally described as minimal and repetitive, with many players noting that it can be distracting or annoying, particularly during gameplay. While the soundtrack effectively creates a tense atmosphere, it lacks variety, often leading players to turn it off in favor of their own music. Overall, the sound design is appreciated for its realism in emergency calls, but the limited musical content detracts from the experience for some users.

    • “The soundtrack for '911 Operator' is understated but effective, creating a tense atmosphere that complements the game's theme.”
    • “Very simple & addictive game, played this first & then played 112 after, cool soundtrack & voice lines, would recommend if you need to pass an hour or so :)”
    • “Nothing special about the graphics, but I did like the music and the voice actor who played the 911 operator was quite good.”
    • “Pure shit, I would rather drill my own ears than listen to the opening music one more time.”
    • “The 'music' playing while you are in-between levels is horrendously loud and headache-inducing.”
    • “It lacks music (always the same, I had to turn it off), it lacks calls (the same hangover man calls you every shift), and everything is ridiculously simple.”
  • grinding
    170 mentions Positive Neutral Negative

    The grinding aspect of the game has received significant criticism, with many players noting that it becomes tedious and repetitive after a few hours of play. Users frequently mention the need for extensive grinding to progress, often feeling that the gameplay lacks variety and becomes monotonous, leading to a diminished enjoyment over time. While some find it engaging initially, the overall sentiment suggests that the grind can overshadow the fun elements of the game.

    • “You'll need a second life for grinding.”
    • “One long, tedious grind.”
    • “Grinding isn't necessary to progress.”
    • “The only major gripe that I would make is that the game tends to get 'grindy' and repetitive the longer you play.”
    • “Overall, good game, but after a few hours, you may find it tedious as the calls repeat and there is not much variety in tasks.”
    • “The gripe about management in this game is that it's repetitive and gets old really quick - meaning you are basically just grinding to get to those calls that are fun.”
  • stability
    122 mentions Positive Neutral Negative

    The game's stability is a significant concern among users, with many reporting frequent bugs, glitches, and crashes that disrupt gameplay. While some players have experienced smooth performance with minimal issues, the overall consensus indicates that the game is still quite buggy, leading to frustrating moments such as freezing during calls and unresponsive units. Despite its potential and enjoyable aspects, the persistent stability issues detract from the overall experience, prompting caution for prospective buyers.

    • “The game is pretty stable and bug free, but every once in a while things glitch.”
    • “This game, however, runs great on low-tier devices.”
    • “Only encountered one bug so far but otherwise everything runs great and I'm having a blast.”
    • “I tried multiple troubleshooting techniques and nothing has fixed it.”
    • “A great concept overall, but the issue here is that this game is so buggy that it's hard to play any amount of time without getting repeated crashes.”
    • “Sometimes the dialog glitches in a call and you're stuck on the call with no way to continue without clicking the 'ignore' button to hang up, and 90%+ of the time that means you lose reputation and some virtual person dies, or a house burns down; not good.”
  • emotional
    120 mentions Positive Neutral Negative

    The emotional aspect of "911 Operator" is highlighted by its realistic and poignant scenarios, which evoke a range of feelings from anxiety to heartbreak, making players feel deeply engaged in their role as emergency responders. Many users report being moved to tears by the well-acted calls that reflect real-life tragedies and human resilience, although some find the emotional impact can be inconsistent due to repetitive scenarios. Overall, the game successfully immerses players in the stressful and emotionally taxing nature of emergency dispatch work, creating a compelling and often intense experience.

    • “One of the most compelling aspects of 911 Operator is its emotional engagement.”
    • “Some of the 911 calls are surprisingly poignant, touching on themes of tragedy, hope, and human resilience.”
    • “This emotional depth adds a significant layer to the overall experience, making each successful rescue feel rewarding.”
  • monetization
    84 mentions Positive Neutral Negative

    The monetization strategy of the game has drawn significant criticism from users, primarily due to the presence of forced advertisements for the developer's other titles at both the start and end of the game, which many feel undermines the value of a premium purchase. Players express frustration over being bombarded with ads, likening the experience to that of a free-to-play mobile game rather than a paid product, and some have indicated that this aggressive advertising approach has negatively impacted their willingness to support the developer's future projects. Overall, the consensus is that the intrusive ads detract from the gaming experience and are seen as an unacceptable practice for a title that requires payment.

    • “I paid for this game, not for ads. It's frustrating to see advertisements for other games when I launch and close the game.”
    • “You shouldn't show ads in something someone owns. It's unacceptable to force players to sit through ads for other games.”
    • “Considering I paid more than the game is worth, you'd think the developers could refrain from force-feeding me ads for their other titles. Even if I was interested, I would reconsider purchasing their other games due to these annoying ads.”
  • optimization
    66 mentions Positive Neutral Negative

    Overall, the game's optimization has received mixed feedback. While some players report smooth performance even on lower-end systems, others experience significant issues, such as cursor misalignment and interface glitches, which hinder gameplay. Despite these concerns, there are no major bugs or stuttering reported, indicating that the game runs adequately for many users, though it falls short of delivering a fully polished experience.

    • “This game is fantastic as it is unique and very well developed to a point where the game runs smoothly, even on a low-end computer.”
    • “First, decent in-game performance allows you to accumulate resources that allow you to better answer emergency calls in later iterations of the game.”
    • “On each map, you gain an income based on your past performance and can use that to buy new vehicle teams, staff, and equipment.”
    • “I could spend all day talking about my favorite features, spend forever arguing about how the repetitive nature of the calls and emergency RNG are actually good things, but at the end of the day it doesn't matter - because the game is poorly optimized, and doesn't run well enough to deliver on its promises.”
    • “I tried to play this game on my brand new MacBook Pro M1 Max... the performance is fine, etc... however, the game is near unplayable, as the cursor position is registering about a centimeter or more below the actual rendered cursor.”
    • “It looks like a quality flash game, yet runs like a terribly optimized Call of Duty or Battlefield game.”
  • atmosphere
    38 mentions Positive Neutral Negative

    The atmosphere in "911 Operator" is highly praised for its immersive and tense environment, effectively enhanced by a well-crafted soundtrack and realistic sound design, including sirens and voice acting. Players appreciate the captivating audio cues that contribute to the urgency of managing emergency situations, although some note that the audio can become repetitive. Overall, the game's atmosphere is considered polished and engaging, making it a standout feature.

    • “The soundtrack for '911 Operator' is understated but effective, creating a tense atmosphere that complements the game's theme.”
    • “From blaring sirens and radio communications to ambient city noises, each audio cue contributes to the tense atmosphere of managing emergencies in real time.”
    • “The atmosphere in the 911 call center is well done and has you constantly hearing conversations between units in the background.”
    • “The sound design effectively conveys the realism of calls and the atmosphere of crisis situations.”
    • “The atmosphere it creates and its ability to immerse you is unbelievable, even more so because it is still under development.”
  • character development
    2 mentions Positive Neutral Negative

    The reviews indicate a focus on character design rather than character development, suggesting that while the visual aspects of the characters are noteworthy, there may be a lack of depth or growth in their narratives.

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6h Median play time
9h Average play time
3-12h Spent by most gamers
*Based on 136 analyzed playthroughs
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