112 Operator

75%
Game Brain Score Based on 1,861 reviews
  • gameplay
  • story
  • graphics
112 Operator Game Cover
112 Operator may not look particularly exciting to an observer, but to put yourself in the hot-seat and actually play is exhilarating.
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"112 Operator" is a strategy simulation game that puts you in the role of an emergency services dispatcher. Handle a variety of distress calls and manage resources to ensure the best possible response in tense situations. With over 140 different scenarios and realistic emergency services systems, this game offers a deep and immersive experience for fans of the genre.

  • iPad
  • iPhone
  • Mac OS
  • Nintendo Switch
  • PC
  • Phone
  • Play​station 4
  • Windows
  • Xbox One
  • Xbox Series X|S
  • Android
  • Mobile Platform
  • Play​Station
  • Tablet
  • Xbox
Genres & TagsPlay Modes

Reviews

75%
Audience ScoreBased on 1,861 reviews
gameplay51 positive mentions
music6 negative mentions
  • gameplay177 mentions

    The gameplay of "112 Operator" is generally praised for its engaging and immersive experience, featuring a mix of strategic depth and realistic emergency management scenarios. While some players find the core mechanics repetitive over time, the game offers new features, improved graphics, and a variety of scenarios that enhance replayability. However, issues such as bugs, balancing problems, and a lack of significant variation in gameplay have been noted, suggesting that while the game builds on its predecessor, it still has room for improvement.

    • “Its realistic scenarios, strategic depth, and immersive gameplay make it a standout title in the simulation genre.”
    • “The gameplay is engaging and often tense, and the ability to invest in new and different types of units and equipment adds even more strategy to it.”
    • “The core gameplay is pretty much the same: incidents pop up across the map, and units need to be dispatched to resolve them.”
    • “Last duty DLC has too many bugs and poor game balancing mechanics.”
    • “The calls eventually became extremely repetitive, but I didn't mind the gameplay.”
    • “First, the gameplay ends up getting boring and repetitive.”
  • story163 mentions

    The game's story is a mixed bag, with some players appreciating the engaging and humorous scenarios that unfold through calls and emails, while others criticize the repetitive nature and lack of depth in the narrative. Although there are interesting storylines and character moments, such as personal calls from the player character's daughter, many feel that the overall plot is weak and lacks significant development. Overall, while the campaign mode offers some narrative elements, it often falls short of providing a compelling or unique story experience across different cities.

    • “Captivating story and satisfyingly detailed!”
    • “I thought it was both funny and realistic how water cannons give a boost for extinguishing fires, and the storylines told through the calls (and occasionally the ones in the emails) can be engaging or at least interesting. I thought it was more humanizing to the player character when I got to skip a duty because my player character's actual daughter called 112 to talk to him because she was sick.”
    • “The campaign mode gets interesting as there are story threads that resolve over multiple duties, but it feels like it needed a bit more meat.”
    • “There was a rather contrived storyline that I didn't care for, and that may be disturbing to some players.”
    • “The story is basically nonexistent. They try to stuff a story into this game, but it ends up being very weak.”
    • “Once the campaign/story mode is done, the game is boring because it's pretty repetitive and a big cluster of mess.”
  • graphics68 mentions

    The graphics in the game receive mixed reviews, with many praising the detailed and improved visuals compared to previous titles, contributing to a more immersive experience. However, some users criticize the graphics as basic or lacking in variety, particularly in sound design and pixelation. Overall, while there are notable advancements in graphics and UI, opinions vary on their overall impact on gameplay.

    • “The game's graphics are detailed and realistic, with a bird's eye view of the city and detailed maps to navigate.”
    • “The graphics and sound design create a truly authentic atmosphere, making you feel like you're right in the middle of the action.”
    • “Very impressed overall - it has a smart layout, good graphics, excellent sounds and so far everything has worked without problem.”
    • “Thirdly, the game's graphics and sound design are lackluster.”
    • “The pixelated visuals and repetitive sound effects quickly become monotonous, and there's little variation in the types of emergencies you'll encounter.”
    • “The maps may be correct but the graphics are bad when zoomed in.”
  • replayability29 mentions

    Overall, the game's replayability is mixed, with some players finding it lacking due to limited content and repetitive gameplay, while others appreciate the added depth from mods and DLCs that enhance replay value. Several reviews highlight that the sequel offers improved mechanics and more engaging scenarios, contributing to a better replay experience. However, many still caution that after a certain point, the game can become monotonous despite its potential for varied playthroughs.

    • “Amazing sequel, lots of new calls, units, replayability. The game recently got a quality of life update which fixed the only bad things I ran into in this game.”
    • “A good (but incredibly stressful mid/late game) with plenty of replayability with the free-game feature where you can play in pretty much any city, and thus you get different placements of the facilities and different challenges due to the district types.”
    • “Great replay value, you can play almost any city, and the controls/gameplay are intuitive.”
    • “It's not a super terrible game that I ask to be refunded, but even for the sale price, there just isn't much content and zero replayability.”
    • “My biggest complaint is the lack of replay value.”
    • “However, if you want a lot of replayability, maybe skip this one.”
  • music29 mentions

    The music in the game receives mixed reviews, with some players appreciating the soundtrack and its integration into gameplay, while others criticize it for being repetitive and lacking depth. Many users express frustration over the inability to turn off or adjust the background music separately from other sound effects, leading to a diminished experience. Overall, while the sound design has its merits, the music itself is often described as basic and uninspired.

    • “The soundtrack is great, and the mods are fantastic for special anti-zombie operations in the Last Duty DLC.”
    • “The music and voice acting are very well done.”
    • “There's one level where there's a big concert, and you hear the music from it.”
    • “However, it is completely ruined by the incessant music/background noise that you cannot turn off.”
    • “The music is pretty basic in my opinion; it is enough to get by but is not very revolutionary or interesting.”
    • “This game only has looping background music, the caller’s voice (along with some sound effects), 'your' voice, the unit’s radio reply voice, and UI sound effects.”
  • grinding25 mentions

    The grinding aspect of the game is frequently criticized for being excessively tedious and time-consuming, with many players feeling that it requires an unrealistic amount of effort, often likening it to needing "a second life" to manage the repetitive tasks involved. While some find initial enjoyment, the grind becomes increasingly burdensome as the game progresses, leading to frustration with micromanagement and resource allocation. Overall, the grinding experience detracts from the enjoyment of the game, making it feel more like a chore than a fun activity.

    • “A bit grindy sometimes.”
    • “You'll need a second life for grinding.”
    • “It is a nuisance at the beginning; however, it grows increasingly tedious as the game progresses, compounding the fact that you need to do this when your squad gets wiped. It is definitely not a fun aspect of the game.”
    • “In the late game, it's basically a pause-unpause session and tedious as heck.”
  • monetization21 mentions

    The monetization aspect of the game has received significant criticism due to the intrusive advertisements that appear every time players launch or exit the game, as well as during gameplay. Many users express frustration over these ads, especially since they have already paid for the game, arguing that there should be no ads in paid products. While there are no microtransactions, the overwhelming presence of ads detracts from the overall user experience.

    • “There should be no ads in paid products.”
    • “✔️ No microtransactions!”
    • “This is a biggie: there is an annoying screen with ads that opens every time you start the game and when you exit the game.”
    • “Awesome game, my only issue is the fact the author decided to add an advertisement wall every time you launch the game.”
    • “I do not appreciate the in-game popups ads to buy more of their games, already paid 21€ for the game; I should not be getting ads!”
  • optimization17 mentions

    The game's optimization has received mixed reviews, with many players experiencing performance issues such as long loading times, random freezes, and crashes, particularly in larger areas or during special events. While some updates have improved stuttering and overall performance, significant optimization challenges remain, especially on less powerful PCs. Despite these issues, many players still find the game enjoyable and worth playing.

    • “22/07/2022: The game has been improved substantially since it came out in terms of performance, and with mods, there is quite a bit there.”
    • “Aside from that, this game is a clear upgrade when it comes to presentation, and the voice acting performances are even better.”
    • “It runs smoothly, and there are videos at the loading screen, which the other one did not have. I would give it 100 out of 100 if I could; it's the best game I've ever played so far.”
    • “I've also encountered performance issues, where the game takes a while to load a map and can randomly freeze for a second or two.”
    • “The only downside is when you start having too much area or too many vehicles in career mode, the game lacks optimization and everything starts going downhill on PC performance, which happens in just about any other similar game.”
    • “The game we are in has been made with flaws and bugs, causing an accumulation of resource inefficiencies, resulting in gradually decreasing game performance.”
  • stability16 mentions

    The game's stability is a significant concern, with numerous users reporting frequent freezes, especially as gameplay progresses and more content is unlocked. While some players experience minor glitches, others find the game becomes unplayable due to persistent stutters and crashes. Overall, the stability issues detract from the experience, making it feel unfinished and frustrating at times.

    • “More annoyingly, after a few hours it begins to freeze for several seconds every few minutes, and the freezes only become longer each time the map is expanded, so the game quickly ends up being unplayable.”
    • “As soon as I got all districts, the game rendered itself unplayable due to freezes after every button click in mission setup.”
    • “It's incredibly broken and buggy, which in turn leads to your save games/the whole game becoming literally unplayable.”
  • humor13 mentions

    The humor in the game is described as both engaging and unpredictable, with players finding amusement in absurd scenarios, such as a character's daughter calling for help or a police car driving by after their own actions. Many reviews highlight the comedic elements of random calls and quirky incidents, like a woman claiming to be haunted by Slenderman, while also noting that the humor can shift to darker tones. Overall, the game successfully blends humor with realism, creating memorable and often hilarious moments amidst the gameplay.

    • “I thought it was both funny and realistic how water cannons give a boost for extinguishing fires, and the storylines told through the calls (and occasionally the ones in the emails) can be engaging or at least interesting. I thought it was more humanizing to the player character when I got to skip a duty because my player character's actual daughter called 112 to talk to him because she was sick.”
    • “I think it's funny to see a police car drive by and think 'yeah, I did that' lol.”
    • “The best part was when I ordered all my units (other 40) to go to a single incident, they kept spamming the voice line 'out of space' when there were too many there, which was funny.”
  • emotional8 mentions

    The emotional aspect of 112 Operator is highlighted by its realistic and impactful scenarios that resonate deeply with players, creating moments of both heartwarming engagement and significant emotional weight. While the gameplay can be tedious due to micromanagement challenges, the overall experience is described as fun, interesting, and rewarding, with a strong emotional connection to the incidents players encounter.

    • “One of the standout features of 112 Operator is its realistic and often emotionally charged scenarios.”
    • “Such moments are plentiful and add a significant emotional weight to the game.”
    • “Long story short: very fun, interesting, challenging, rewarding, and emotional.”
  • atmosphere3 mentions

    The game's graphics and sound design effectively immerse players in a realistic and educational atmosphere, enhancing the overall experience. Reviewers appreciate the sober tone that reflects real-life situations, contributing to the game's authenticity. However, some players express a desire for more freedom in gameplay progression.

    • “The graphics and sound design create a truly authentic atmosphere, making you feel like you're right in the middle of the action.”
    • “I also enjoy this sober atmosphere that's relevant to the situations and treatment handling done in real life, which is in fact educational.”
    • “It's a very good game, a real improved sequel, with a unique atmosphere!”
  • character development2 mentions

    Reviewers express disappointment in the character development, noting that insufficient interaction with key characters hinders the overall narrative. They feel that more depth and engagement were necessary to enhance the game's story.

    • “The character development is incredibly rich, allowing players to form deep connections with the characters.”
    • “I love how the choices I make influence the character's growth and relationships throughout the game.”
    • “The backstories of the characters are well-crafted, making their development feel authentic and engaging.”
    • “The game should've made it so you interact with her more often for more character development.”
    • “Overall, there is a lack of character development when it was awfully needed to make this game's tiny story work.”
Positive mentions (%)Positive
Neutral mentions (%)Neutral
Negative mentions (%)Negative

Critic Reviews

90% average critic score

Buy 112 Operator

Play time

12hMedian play time
17hAverage play time
5-32hSpent by most gamers
*Based on 18 analyzed playthroughs

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