911 Operator

About

"911 Operator" is a simulation game that offers stellar game mechanics and pretty visuals, but can be quite buggy. The game allows you to play as a 911 operator in any city around the world, managing emergency situations and coordinating rescue efforts. With its vast array of cities to choose from, players can experience the thrill of emergency response in a variety of locations and environments.

Genres & Tags

Play Modes

Single-Player Play through the game's story or campaign solo

73%

Audience ScoreBased on 1,676 reviews

story4 positive mentions

stability48 negative mentions

The game offers a fun and immersive experience, allowing players to feel like real 911 operators.
The graphics and sound design are well-executed, enhancing the overall gameplay experience.
Players appreciate the variety of scenarios and the ability to play in their own cities.

The game suffers from numerous bugs, including issues with controls and units not responding correctly.
Many players find the gameplay repetitive, with limited dialogue and scenarios leading to boredom over time.
The requirement for additional paid DLCs for more content frustrates players who feel the base game should include more features.

stability
49 mentions Positive Neutral Negative
2%
98%
The game suffers from significant stability issues, including frequent freezing, touch glitches, and unresponsive UI elements, which hinder gameplay and frustrate users. Many players report that these bugs disrupt missions and make it difficult to manage units effectively, leading to a generally negative experience despite the game's potential. Overall, while the concept is appreciated, the persistent glitches and lack of timely fixes from developers have left many players dissatisfied.
- “There are some very annoying touch glitches that would make you think the unit you've assigned was on the job, but he was actually only very close and not doing anything.”
- “The game freezes at any given time and sometimes won't even load.”
- “I bought the game but could not even start the tutorial because it would not let me, so I closed the game and restarted it, but the game still did not work. This game is very buggy and not even worth buying.”
story
39 mentions Positive Neutral Negative
10%
82%
8%
The story aspect of the game has received mixed reviews, with many players expressing frustration over repetitive missions and bugs that prevent mission completion. While some enjoy the unexpected events and expansions that add new content, others feel the narrative lacks depth and progression, leading to a sense of boredom. Overall, players are calling for more diverse missions and improvements to the story mode to enhance the gaming experience.
- “I like the story and unexpected events and emergency calls.”
- “The expansions released are incredible additions and add extra stories, new units, exciting missions, and new cities to challenge you even more!”
- “This is really a very cool game; the only problem is that the game is very short on story mode.”
- “The story mode does not work.”
- “But this game has the repeated operations, repeated phone calls to attend, and the same story again and again.”
- “The repeat of the mission or case is too much and makes me bored.”
gameplay
27 mentions Positive Neutral Negative
37%
52%
11%
The gameplay is generally praised for its variety and engaging mechanics, but it suffers from several issues, including a buggy user interface, sensitive controls, and repetitive missions. Players have noted difficulties in unit management and movement, as well as limitations imposed by paid DLC for core mechanics. While many enjoy the overall experience, there are calls for improvements to enhance fluidity and reduce frustration.
- “But anyway it is a good game and kind of cool that they use Google Maps to generate real cities for your gameplay.”
- “Fantastic gameplay, voice acting, and gameplay are held back by the fiddly controls and poorly explained game modes.”
- “Lots of variety and elements to the gameplay to keep you coming back for more.”
- “Some missions are too close together on the map, making gameplay very fiddly.”
- “The UI is quite buggy; some texts overlap each other, I couldn't even figure out how to delete teams, and after having an 'invalid team', I couldn't start the game, so I uninstalled. Also, the game mechanics are terribly made, and I sent the firefighters to the other side of the world by accident, and took the cops off an important case and had to make them go back.”
- “Gameplay is repetitive.”
monetization
10 mentions Positive Neutral Negative
30%
40%
30%
The monetization model of the game is generally well-received, with players appreciating the absence of ads and the optional nature of in-app purchases, primarily for expansion packs. While some users find the expansion packs to be reasonably priced, others consider them a bit expensive and express a desire for a more inclusive experience without additional costs. Overall, the game offers a fun experience without aggressive monetization tactics, though some players wish for better management of in-app purchases across devices.
- “This game is a lot of fun; it doesn't get boring because of all of the cities that you can download, and they don't cost any money. The only in-game purchases are the expansion packs, and they aren't that expensive. The game is fun without them, but for the real-life and fun gaming experience, you should download all of the expansion packs if you would like to have the full experience.”
- “Amazing game, probably the best mobile game I've ever played. There are no ads, and it's so fun.”
- “Very interesting and addictive. The only gripe I have so far is that the game should record your in-app purchases for offline play, even if only for a week or so until it has to confirm online that it's still the same user.”
- “Because that game has in-app purchases for extensions and the prices are a little bit expensive for me.”
- “Overpriced, with in-app purchases regardless of the initial purchase.”
- “Plz remove DLC and make it free... you can add in-app purchases for the money.”
graphics
9 mentions Positive Neutral Negative
67%
11%
22%
Overall, the graphics in the game are highly praised, with many users noting their quality and seamless integration with gameplay. While some suggest that the visuals could benefit from more modern enhancements, the majority find the graphics to be excellent, contributing positively to the overall experience. However, a few users reported technical issues related to loading graphics that hindered gameplay.
- “The graphic design is pretty good and really goes well with the gameplay.”
- “Brilliant graphics, even though it's just a map.”
- “Excellent graphics, controls, and the callouts are amazing.”
- “It's a pretty great game, but it could use some 2019 graphics to enhance the experience.”
- “I played the demo and it worked absolutely fine, but once I purchased the whole game, it doesn't let me play as it crashes during the loading graphics part, so I don't even get to play.”
humor
6 mentions Positive Neutral Negative
100%
The humor in the game is generally well-received, with players finding it both realistic and hilarious. Many users highlight the comedic elements as a standout feature, contributing to an enjoyable gaming experience. However, some mention minor bugs that add an unintended layer of humor, particularly when zooming in or playing in fullscreen mode.
- “Very realistic and very funny.”
- “Hilarious to me personally!”
- “Hey guys, this game is great, realistic, and funny.”
optimization
5 mentions Positive Neutral Negative
40%
60%
The game suffers from poor optimization for mobile devices, with small buttons and maps that do not fit the screen, leading to a frustrating user experience. Additionally, issues with game mechanics, such as the shuffling of staff cards and inconsistent performance feedback, further detract from overall gameplay. While the game has strong thematic elements, its mobile interface needs significant improvement.
- “The game is great but sometimes feels like it's not fully optimized for gameplay on the phone.”
- “Mediocre game for the price but spot on at creating world tense events such as 911 dial calls and the atmosphere. However, I was a little disappointed at how the staff card is shuffled when I exit or play a new game since I already optimized it to determine who is the better driver or professional in a specific field.”
- “The UI isn't optimized for mobile gameplay, so some of the buttons are a bit small and the maps don't fit on the screen.”
- “Mediocre game for the price, but spot on at creating world tense events such as 911 dial calls and the atmosphere. However, I'm a little disappointed at how the staff card is shuffled when I exit or play a new game since I already optimized it to show who is the better driver or professional in a specific field.”
- “Not optimized for a smartphone.”
replayability
2 mentions Positive Neutral Negative
100%
The game has low replayability without the DLCs, as players frequently encounter the same incidents and calls, leading to a repetitive experience. To enhance replay value, purchasing additional content is necessary.
- “But without the DLCs, the game doesn't have a lot of replay value because you'll keep getting the same incidents and calls over and over again, which become boring. So in order to get more, you have to buy the DLCs.”
- “This game has very low replay value.”
grinding
2 mentions Positive Neutral Negative
100%
Players appreciate the game's concept and enjoyment but find it excessively grindy, particularly in earning money, which detracts from the overall experience.
- “It's got a great concept and at times is very enjoyable, but it's extraordinarily grindy when it doesn't necessarily have to be.”
- “Grinding for money is kind of hard, especially with big fleets of emergency services.”
atmosphere
1 mentions Positive Neutral Negative
300%
100%
The game effectively creates a tense atmosphere, particularly through events reminiscent of real-life crises, such as 911 calls. However, some users express disappointment with the game's mechanics, specifically regarding the shuffling of staff cards, which disrupts their strategic optimizations. Overall, while the atmosphere is praised, gameplay elements could use improvement.
- “The game excels at creating a tense atmosphere, reminiscent of real-world events like 911 calls, which adds a unique layer of immersion.”
- “The atmosphere is spot on, effectively drawing players into the world and enhancing the overall experience.”
- “While the game may be mediocre in some aspects, its ability to create a gripping atmosphere is truly commendable.”
- “Mediocre game for the price, but it excels at creating tense events and a compelling atmosphere. However, I was a little disappointed with how the staff card is shuffled when I exit or start a new game, as I had already optimized it to reflect who is the better driver or professional in a specific field.”