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Save lives – be a hero! Join forces against the chaos in the newest title of the award-winning Emergency series. Take up your shift as incident commander and coordinate with other players to fight fires, arrest gangsters and rescue injured civilians. Your city needs you!

EMERGENCY screenshot
EMERGENCY screenshot
EMERGENCY screenshot
EMERGENCY screenshot
EMERGENCY screenshot
EMERGENCY screenshot
EMERGENCY screenshot
EMERGENCY screenshot
EMERGENCY screenshot
EMERGENCY screenshot
EMERGENCY screenshot
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63%
Audience ScoreBased on 2,956 reviews
gameplay114 positive mentions
story52 negative mentions

  • The game is free to play, making it accessible to a wide audience.
  • Gameplay is fun and engaging, especially in multiplayer mode where teamwork is essential.
  • Graphics are decent and provide a visually appealing experience.
  • The game heavily relies on microtransactions, making progression feel grindy and frustrating.
  • Limited to only 5 units at a time, which restricts gameplay and strategy.
  • Many players feel it lacks the depth and complexity of previous Emergency titles, making it feel more like a mobile game.
  • story
    572 mentions Positive Neutral Negative

    The game's story aspect is widely criticized for its lack of depth and engagement, with many users noting that it features no real narrative or campaign mode. Players express disappointment over the repetitive nature of missions, which often feel disconnected and simplistic, lacking the intricate scenarios and character development found in previous installments of the series. Overall, the absence of a compelling storyline significantly detracts from the gaming experience, making it feel more like a mobile game focused on microtransactions rather than a rich, immersive title.

    • “The game has gotten better since launch, I like the idea of the operation map but the game really lacks the original games' campaign mode, with major events that required some time to complete, as opposed to compartmentalized smaller missions which are fun but can become repetitive.”
    • “Previous games offered a structured and engaging storyline that guided players through various scenarios, which is sorely missed in this installment.”
    • “You deploy firefighters and then paramedics to treat the injured, then you call up police to deal with bystanders, and then you find evidence that this was arson. You deal with some other emergencies, get to meet the crew, and all these emergencies are linked, and there is some kind of terrorist plot to throw the city into chaos for the new election of the corrupt mayor, and the only thing standing in their way is this newbie call center guy who just was in the right place at the right time.”
    • “Comparing to similar titles, Emergency impresses with its high-stakes strategy mechanics, but lacks depth in the storyline and character development.”
    • “The game lacks a single-player campaign, there’s no mod support, the unit placement is overly restrictive, allowing you to deploy units only in preset spots, and the limitation of just 5 vehicle slots during missions is frustrating in complex scenarios.”
    • “It's so sad that it became a 'pay to win' game, without any story missions.”
  • gameplay
    518 mentions Positive Neutral Negative

    The gameplay of the latest installment in the "Emergency" series has received mixed reviews, with many players expressing disappointment over its simplification and mobile game-like mechanics. While some appreciate the fun and challenging aspects of co-op play and the engaging scenarios, others criticize the heavy emphasis on microtransactions, lack of depth, and repetitive missions that detract from the overall experience. Overall, the game struggles to meet the expectations set by its predecessors, leaving fans longing for the intricate gameplay and strategic challenges that once defined the series.

    • “The higher levels of incidents are actually quite challenging while the smaller levels are quite more relaxed as gameplay, providing a great experience for all player levels.”
    • “Overall, it's a fun free game, highly recommend and I hope they strive to improve gameplay.”
    • “The gameplay is a nice resource management; you have 5 unit slots that you can use to call in any unit you like, like firefighters or medics. This turns the game into a fun balancing act to see how many units are needed in one location and how fast they can do it.”
    • “While initially promising, the game falls short due to its limited content and repetitive gameplay.”
    • “The heavy emphasis on monetization, coupled with the lack of a campaign mode, a free single-player open world, and the overly guided gameplay, makes it a disappointing addition to the series.”
    • “Gone are the intricate gameplay mechanics and strategic challenges that once defined the 'emergency' series.”
  • monetization
    272 mentions Positive Neutral Negative

    The monetization model of the game has been heavily criticized for its excessive reliance on microtransactions, which many players feel detracts from the overall experience and turns it into a cash grab reminiscent of mobile games. While some reviews note that microtransactions are not strictly necessary to enjoy the game, the aggressive push for in-game purchases and the presence of lootboxes have left a negative impression, leading to calls for a return to a more traditional, paid model without such intrusive monetization tactics. Overall, the game's monetization practices have overshadowed its potential, disappointing both long-time fans and new players alike.

    • “The free version limits players' progress, forcing them to spend money on microtransactions to improve character abilities, change appearances, and enhance vehicle capabilities.”
    • “It's clear that the developers prioritized monetization over maintaining the essence of what made the franchise beloved.”
    • “The heavy emphasis on monetization, coupled with the lack of a campaign mode, a free single-player open world, and the overly guided gameplay, makes it a disappointing addition to the series.”
    • “This aggressive monetization strategy disrupts the natural flow of gameplay, turning what could have been an enjoyable experience into a frustrating and expensive endeavor.”
    • “It's disheartening to witness a promising game devolve into a cash grab, sacrificing integrity for profit.”
  • graphics
    272 mentions Positive Neutral Negative

    The graphics of the game receive mixed reviews, with many players noting that while the visuals can be impressive and colorful, they often feel more suited for mobile devices than for a PC game. Some users appreciate the improvements over previous titles, citing good detail and design, while others criticize the optimization issues and outdated aesthetics reminiscent of older games. Overall, the graphics are generally considered decent for a free game, but many feel they fall short of expectations for a modern PC title.

    • “The graphics are stunning, the animations and music are pretty good and there's a decent variety of emergencies.”
    • “Graphics and attention to detail on 3D models are quite impressive, no grainy texture particles, just nice clean and crisp.”
    • “Amazing game that has great graphics and amazing gameplay aspects.”
    • “Great game, I will say when you try to pick out skins for stuff, the graphics look like PS2.”
    • “Game graphically looks awful; the extremely high sharpness filter mixed with grainy shadows and reflections just makes this game look very cheap.”
    • “The graphics are terrible even at the highest setting.”
  • grinding
    120 mentions Positive Neutral Negative

    The game is widely criticized for its excessive grinding, with many players feeling that the progression system is slow, tedious, and often requires significant time investment or real money to advance. While some enjoy the cooperative gameplay and find it fun initially, the repetitive nature of missions and the grind-heavy mechanics lead to boredom and frustration over time. Overall, the grinding aspect is seen as a major drawback, making the game feel more like a chore than an enjoyable experience.

    • “You'll need a second life for grinding.”
    • “You'll need a second life for grinding.”
    • “You'll need a second life for grinding.”
    • “However, the game is a bit too grindy for my taste.”
    • “Getting those upgrades requires a lot of grinding missions and improving those upgrades is very tedious and slow, resulting in you having to grind even more missions.”
    • “The game is very grindy, and almost impossible in solo in mid/high levels unless you've paid for tons of upgrades.”
  • optimization
    66 mentions Positive Neutral Negative

    The game's optimization has received overwhelmingly negative feedback, with many players reporting severe performance issues, including low frame rates and high GPU utilization even on high-end hardware. While a few users noted smooth performance, the consensus is that the game is poorly optimized, leading to crashes and significant frustration, particularly in multiplayer modes. Overall, players are disappointed with the game's optimization, describing it as one of the worst they've encountered.

    • “This game is well-optimized and detailed.”
    • “The performance of this game is excellent, very smooth with constant 100+ fps on my 3070ti (laptop version) + 12900h.”
    • “All I have to say is that the game is very good, runs smoothly with good graphics, and is definitely worth a try.”
    • “Then we have the optimization... honestly, I think it doesn’t exist... a graphics card at 100% and 20 fps in the tutorial (1080 Ti), but the same thing happens with better generations... not even Crysis pushes it to that extreme.”
    • “Don't play this game if you don't want to mess up all your graphics drivers. Not only is it the worst optimized game I've played, but it also breaks all your virtual setup.”
    • “Hideous introduction, hideous first impression, hideous optimization (can't get above 2 seconds per frame without making the game ugly to look at).”
  • music
    20 mentions Positive Neutral Negative

    The music in the game receives mixed reviews, with some players praising the good soundtrack and ambient sounds that enhance the overall experience, while others criticize the limited variety, noting that it features repetitive tracks and lacks new compositions. Despite some appreciation for the nostalgic elements, many feel that the music does not meet expectations for a modern game.

    • “The game with the biggest modding community, amazing music, amazing free roam, amazing campaign and amazing gameplay.”
    • “Graphically everything just works really nicely, with sound effects and music to complement, although I did find some of the siren sounds a tad repetitive. The ambience is pretty good and sets a good overall tone.”
    • “Good soundtrack (yeah, it's from the older games but that doesn't change the fact).”
    • “There is no music in this game.”
    • “It has the same exact music as E3.”
    • “Only one music, yes, one.”
  • stability
    18 mentions Positive Neutral Negative

    The game's stability is frequently criticized for being buggy, with issues such as unit selection problems, matchmaking glitches, and occasional graphical bugs. While some players report smooth gameplay without lag, the overall experience is marred by these persistent issues, which the developers are reportedly working to address. Despite these challenges, the bugs do not seem to significantly hinder the enjoyment of the game for all players.

    • “The game runs smoothly, is crisp, and has no bugs or lag, making the overall experience feel really good.”
    • “The game runs smoothly, is crisp, and has no bugs or lag, making the overall experience feel really good.”
    • “The match-making system sometimes glitches with long waiting/game loading, but the team seems like they're working on it.”
    • “It's pretty buggy as far as I can tell.”
    • “Also unable to play co-op for the entire day as matchmaking was broken and buggy.”
  • humor
    16 mentions Positive Neutral Negative

    The humor in the game is generally well-received, with players finding it funny in various contexts, especially during cooperative play and mini-games. While some moments may come off as dark or depressive, they are often perceived as humorous if not taken seriously. Overall, the game's comedic elements enhance the experience, particularly when shared with friends.

    • “As a mini game, it's funny and good 👍”
    • “The communication makes it very funny.”
    • “Played this game with friends and it was very funny!”
  • replayability
    14 mentions Positive Neutral Negative

    The reviews highlight a significant divide in replayability perceptions, with some games being praised for their infinite replayability and strategic depth, while others are criticized for lacking replay value due to repetitive gameplay and limited content. Players express frustration over games that feel like extended tutorials, offering little incentive to revisit once objectives are completed. In contrast, older titles like Emergency 4 are noted for their superior customization and replayability.

    • “☑️ infinitely replayable”
    • “Emergency 4 with a few mods continues to blow these newer games out of the water, with more customization, more content, and more replayability.”
    • “Emergency's strategic depth ensures replayability.”
    • “This omission severely limits the game's replay value and the sense of immersion that previous titles provided.”
    • “Not gonna lie, there is no replay value to this game; the gameplay is just like the tutorial.”
    • “Where is the replayability here? Once you’ve earned whatever you wanted, you’ll go right back to playing the same preset scenarios again.”
  • atmosphere
    6 mentions Positive Neutral Negative

    The game's atmosphere is marred by a toxic community, largely attributed to the developers' profit-driven approach that undermines fair gameplay. Despite this, players can still experience intense situations, suggesting that the game aims to create a simplified yet engaging environment.

    • “Furthermore, the developers' apparent focus on profits at the expense of fair gameplay has led to a toxic community atmosphere.”
    • “It is meant to be a simplified quick game where you still get to feel the atmosphere of intense situations.”
  • emotional
    6 mentions Positive Neutral Negative

    Players express deep emotional disappointment with the game, likening their feelings to personal loss and heartbreak. The game's potential is overshadowed by frustrations over microtransactions and changes to beloved mechanics, leading to a sense of sadness and betrayal regarding the franchise's legacy.

    • “The overwhelming sadness this game has made me feel is worse than when Barb left me and took the kids.”
    • “In conclusion, this emergency game had the potential to be a perfect game. It would be best if the developers removed any kind of microtransactions from the game, put back old game mechanics, and charged rather 19€ instead of making it a heart-wrenching disappointment that tarnishes the reputation of a once-beloved franchise.”
  • character development
    2 mentions Positive Neutral Negative

    Character development in "Emergency" is noted to be lacking, with reviewers highlighting that while the game excels in high-stakes strategy mechanics, it falls short in delivering a compelling storyline and character depth compared to similar titles.

    • “Compared to similar titles, Emergency impresses with its high-stakes strategy mechanics, but lacks depth in the storyline and character development.”
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6h Median play time
17h Average play time
4-30h Spent by most gamers
*Based on 24 analyzed playthroughs
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