NFL OnePass

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Reviews

35%Audience ScoreBased on 621 reviews

stability7 negative mentions

App provides useful tools, notifications, and information for NFL events.
Works well for some users on certain devices, allowing easy access to tickets and event scheduling.
Enhances fan engagement with features like digital passes, schedules, and event planning.

App frequently crashes or freezes, especially on Android devices, preventing registration and ticket access.
Severe login and registration issues creating endless loops, with many users unable to access their purchased tickets.
Poor integration with Ticketmaster and lack of customer support, causing chaos on game days and significant user frustration.

stability
7 mentions Positive Neutral Negative
0% positive mentions, 0% neutral mentions, 100% negative mentions
The app exhibits significant stability issues, frequently freezing and crashing upon opening or during use. Users consistently report it being buggy and unreliable, leading to a frustrating experience.
- “Downloaded this app for the NFL Scouting Combine in Indy, and when I open the app it freezes and closes.”
- “It's more buggy than the insect house at London Zoo.”
- “Very slow and freezes frequently.”
monetization
4 mentions Positive Neutral Negative
0% positive mentions, 0% neutral mentions, 100% negative mentions
The monetization approach is heavily reliant on intrusive advertisements, which disrupt the user experience and prevent access to key features like ticket registration. Additionally, technical issues such as looping screens and crashes after ad clicks further frustrate users.
- “I can't get past the first 2 screens which ask to allow the app to know my location and accept advertisements; after that, it just loops back to the home screen and starts all over, not allowing me to get to the area where I can register for tickets.”
- “Worst bit is that I have the Ticketmaster app running fine, but it won't let me access tickets that way, so they can force me to see all the advertising on their own app.”
- “Doesn't work, advertising heavy, sad.”
optimization
1 mentions Positive Neutral Negative
0% positive mentions, 100% neutral mentions, 0% negative mentions
Users report that the app's optimization is poor, with performance issues that make it difficult to use smoothly.