NFL

About

"NFL" is the official app of the National Football League, offering a pure football experience for fans. However, the game is plagued by bugs, poor optimization, and frequent ads that can disturb gameplay. Despite these issues, there are humorous elements that add some fun to the gameplay experience.

Genres & Tags

Sport

Play Modes

Single-Player Play through the game's story or campaign solo

+10

29%

Audience ScoreBased on 10,820 reviews

graphics4 positive mentions

stability884 negative mentions

stability
888 mentions Positive Neutral Negative
100%
The stability of the NFL+ app has been widely criticized, with users reporting frequent freezes, crashes, and unresponsiveness across various devices. Many have experienced significant playback issues, including video stuttering, audio glitches, and the app randomly switching games or failing to load content altogether. Overall, the app's performance is described as consistently buggy and frustrating, leading to a poor viewing experience for subscribers.
- “The app was great last season; you could follow stats of the game and everything was bug-free.”
- “No glitches, 5 stars.”
- “Runs great with excellent content!”
- “The video freezes constantly, the audio jumps around a bunch, and it will randomly jump forward enough that you miss several plays out of the drive.”
- “It freezes, the sound goes out, it won't respond to the touchscreen, and is just all-around terrible and slow.”
- “Constantly freezes, not able to load, and lots of no video availability during the final 2 minutes of a game.”
monetization
474 mentions Positive Neutral Negative
1%
3%
96%
The monetization strategy of the NFL app has drawn significant criticism from users, who report an overwhelming number of ads that disrupt the viewing experience, even for those who have paid for subscriptions like NFL+. Many users feel misled by advertising that promises access to live games, only to find themselves inundated with ads and technical issues that hinder their ability to watch content. Overall, the app is perceived as a cash grab, prioritizing ad revenue over user experience, leading to frustration and dissatisfaction among fans.
- “To those who are having trouble viewing games after your purchase: if you scroll to the very bottom of the page where you made the purchase, it says 'restore in-app purchase'.”
- “Support is automated and bad; the app has tons of bugs that stop you from watching the games, and in-app purchases need to be restored constantly.”
- “I've been watching it for about an hour and have had to 'restore in-app purchase' 3 times.”
- “The advertisement for NFL+ was a borderline scam.”
- “This has turned into nothing more than a pathetic excuse of a cash grab that is not worth anyone's time or effort.”
- “The app was free where we could watch some games, and now we have to pay to watch games, while the app consistently crashes.. just a giant cash grab.”
optimization
73 mentions Positive Neutral Negative
12%
36%
52%
The optimization of the app is widely criticized, with users reporting severe performance issues such as constant lagging, stuttering, and buffering, making it nearly unwatchable during games. Many express frustration over the app's slow response times, clunky user interface, and frequent crashes, suggesting that despite the NFL's financial resources, the app remains poorly optimized and fails to meet user expectations. Overall, the consensus is that significant improvements are needed to enhance the user experience and functionality of the app.
- “The app could use many optimizations, not limited to, but including notifications, streaming compression, and article page loading.”
- “It has great features, but it really needs a good debugging and some optimization.”
- “You'd think a company worth almost $200 billion would know how to make an app that not only runs smoothly, but also connects with your other devices.”
- “Constant lagging and stuttering makes you miss 90% of the game; not surprisingly, the commercials seem to play much better.”
- “This app is so poorly optimized that it is painful to use.”
- “You'd think after 10+ years of performance issues, developers could figure out how to prevent this app from running slow and constantly crashing.”
story
58 mentions Positive Neutral Negative
5%
90%
5%
Users express significant frustration with the app's story functionality, citing issues such as slow loading times, frequent crashes, and notifications that fail to link directly to the intended stories. Many report that clicking on notifications often leads to blank screens or unrelated content, making it difficult to access the news they are interested in. Overall, while the app has potential for good story content, its technical shortcomings severely hinder the user experience.
- “Was great for me the past 2 seasons... but this year is a new story.”
- “Great story content.”
- “Moral of the story... app is broken.”
- “The app is incredibly slow; I'll swipe away a notification and then immediately get the same notification. I'll try to open a news story via a notification only for nothing to happen.”
- “One of the most frustrating things to me is to get a notification on a story that I'd be interested in, only to click on the notification and be directed to the app but not the story the notification was about.”
- “When I get an alert and I click on it to read the story, it just loads forever.”
graphics
28 mentions Positive Neutral Negative
14%
75%
11%
The graphics in the app have received significant criticism for being inconsistent, outdated, and often inaccurate, particularly in play-by-play displays. Users report issues with delayed updates, poor sizing, and a lack of useful stats, leading to frustration with the overall visual experience. While some appreciate the aesthetic changes, many feel that the graphics do not enhance gameplay and are reminiscent of older gaming systems, detracting from the app's functionality.
- “I loved last year's graphic timelines of each game.”
- “It's a great app; there are awesome features and amazing graphics unlike other NFL apps you can get.”
- “Most of the graphics and videos are much better in landscape mode.”
- “The play by play animated graphic draws the wrong lines, doesn't show downs and is obviously broken -- like no one is paying attention.”
- “The graphics on the PC version are not well sized based on file sizes so it takes far too long for pages to open and update.”
- “Can't find player stats, graphics are skewed so scores are unreadable, info boxes are all different sizes and some just run off the screen.”
humor
17 mentions Positive Neutral Negative
100%
The humor in the reviews primarily stems from the irony and frustration users experience with the app's performance, as they find it amusing that despite paying for services, they encounter constant glitches and crashes. Many reviewers highlight the absurdity of being unable to watch games while commercials play flawlessly, leading to a sense of dark humor about the situation. Overall, the humor is rooted in the juxtaposition of expectations versus reality, with users expressing their dissatisfaction in a sarcastic manner.
- “It's funny to me that YouTube can continue to play, but this app can't.”
- “I find it funny that they want us to pay to watch more games but can't even fix their own app.”
- “It's hilarious how this app is getting one star bombed.”
gameplay
9 mentions Positive Neutral Negative
22%
44%
33%
Users express significant frustration with the gameplay experience, citing issues such as poor streaming quality, frequent freezes, and interruptions that cause them to miss critical moments. The inability to access desired games and the repetitive nature of the commentary further detract from the overall enjoyment, leading to a disappointing viewing experience.
- “This issue makes you miss the beginnings of actual gameplay.”
- “I can even watch 10 minutes of gameplay before the app kicks me out with no explanation.”
- “Can't watch out-of-market games, and the games you can watch are streamed so poorly that you get stuck in a Groundhog Day-esque loop of commentary and gameplay, then it jumps ahead, making the viewing experience impossible and frustrating.”
- “Gameplay freezes and loops sometimes.”
- “Or how about watching a full broadcast, you go to commercial, and when the commercial ends, the broadcast has lost 3, 4, or 5 minutes of gameplay.”
music
5 mentions Positive Neutral Negative
40%
60%
Users express frustration with the app's music, noting that it autoplays and disrupts their own music listening experience. The repetitive and annoying nature of the background music, especially during commercial breaks, has led to a desire for an option to mute or turn it off entirely. Overall, the music aspect is seen as a significant annoyance rather than an enhancement.
- “Even during commercial breaks, with nothing on the display to look at, the user is forced to keep the app displayed while being forced to listen to this ridiculous annoying music on repeat.”
- “Don't autoplay videos; it makes the app slower and stops my music when I just want to check a score.”
- “Shut/turn that damn music off!”
grinding
4 mentions Positive Neutral Negative
100%
Users find the grinding experience in the game to be frustratingly tedious, citing long load times, a cumbersome interface, and difficulty in accessing media and game stats. The overall sentiment reflects a lack of user-friendliness and efficiency, leading to a sense of wasted time.
- “Then it's teeth-grindingly difficult to cancel.”
- “Load time is tedious, and when you get in, you're stuck on the NFL+ screen for 10 minutes before it takes you to scores or news.”
- “Access to media and articles and switching between articles is extremely tedious.”
emotional
4 mentions Positive Neutral Negative
100%
Users express significant frustration and disappointment with the app's performance, highlighting issues such as frequent crashes and unintended feed switches, which detract from their overall experience. This emotional response reflects a sense of anger and dissatisfaction, particularly given the investment in the app.