Tom Clancy's The Division Game Cover
Post-pandemic New York City is a terrifying vision, but it's not one that you’ll likely want to leave for some time.

In Tom Clancy's The Division, players battle to save a collapsed Manhattan after a smallpox outbreak. As an agent of the Strategic Homeland Division, they explore the open world, completing missions, battling enemies, and collecting resources to build up their base of operations. With a focus on tactical combat and customization, the game offers a rich and immersive third-person shooter experience.

  • PC
  • Play​station 4
  • Play​station 5
  • Windows
  • Xbox One
  • Xbox Series X|S
  • Play​Station
  • Uplay
  • Xbox

Reviews

74%
Audience ScoreBased on 25,022 reviews
story2,043 positive mentions
grinding1,624 negative mentions
  • story8,956 mentions

    The story of "Tom Clancy's The Division" is set against a backdrop of a pandemic that devastates New York City, leading players to take on the role of agents tasked with restoring order. While the main narrative is often described as basic and lacking depth, many players appreciate the environmental storytelling and collectibles that flesh out the lore. The missions, however, tend to be repetitive, with a focus on grinding for gear rather than a compelling storyline, which can detract from the overall experience, especially for those seeking a rich narrative.

    • “The storyline, while not the most groundbreaking, provides a solid foundation with its intriguing narrative about a deadly virus outbreak and the struggle to reclaim the city.”
    • “The division's story is compelling, with a strong narrative that pulls you into its world.”
    • “The storyline unfolds through engaging missions, captivating cutscenes, and environmental storytelling that immerse you in the desperate struggle for survival in a world on the brink of collapse.”
    • “The story is mediocre, which is disappointing since they sacrificed gameplay to focus on multiplayer aspects, so at the very least they could have given players a strong story.”
    • “The story is forgettable, and the characters are completely uninteresting, making it hard to connect with the narrative.”
    • “The missions are repetitive and don't try to hide it, leading to a grindy experience that detracts from any potential enjoyment of the story.”
  • gameplay3,446 mentions

    The gameplay of "Tom Clancy's The Division" is characterized by its cover-based shooting mechanics, RPG elements, and a focus on cooperative play, which many players find engaging and immersive. However, it has been criticized for repetitive missions, bullet-sponge enemies, and a lack of variety in gameplay, particularly in the endgame content, leading to a grindy experience. While the graphics and atmosphere are praised, the overall gameplay experience can feel monotonous, especially for solo players.

    • “Gameplay is where this game truly shines.”
    • “The cover-based shooting mechanics are smooth and satisfying, and the RPG elements add depth to character customization and progression.”
    • “The gameplay is fun and addictive even though it is pretty boring in the beginning pretty much until you hit level 30 but from there most of the game's content is available to you and becomes a blast to play with friends.”
    • “Servers are pretty much empty, the gameplay gets repetitive after the 10th time.”
    • “The gameplay is a bit repetitive, but it can be satisfying for a while even if it's pretty simplistic, particularly in solo play where your options are way more limited than with a squad of up to 4 - by the second or third area you'll have experienced pretty much all that the game has to offer, from then on it's only increasing power for your weapons and abilities to be used in equally increasingly powerful versions of the same enemies.”
    • “The gameplay is extremely repetitive, there's no real variety in the missions, and the boss fights are just bigger bullet sponges.”
  • graphics2,745 mentions

    The graphics of "The Division" have received widespread acclaim for their stunning detail and immersive atmosphere, effectively capturing a post-apocalyptic New York City. Despite some criticism regarding a graphical downgrade from initial E3 presentations, many players still find the visuals impressive, especially on high-end systems. Overall, the game's graphics are often highlighted as one of its strongest features, contributing significantly to the overall experience.

    • “10/10 game even in 2024 it still holds up and has qol and graphical elements not even seen in AAA games today.”
    • “The graphics are stunning—New York has never looked better, even when it’s in shambles.”
    • “The graphics, physics, and gunplay are something else.”
    • “The graphics were downgraded from what they originally looked like at E3.”
    • “The graphics are certainly not up to date.”
    • “The graphics in this game have been getting dumped on quite a bit.”
  • grinding1,649 mentions

    The grinding aspect of the game has received mixed reviews, with many players noting that it is a significant part of the experience. While some enjoy the repetitive nature of farming for gear and crafting materials, others find it tedious and frustrating, especially in the endgame where missions can feel monotonous. Overall, the game appeals to those who appreciate grind-heavy RPG mechanics, but may deter players looking for a more varied or story-driven experience.

    • “Was hoping for some funky scenarios and gear, but I'm not grinding to find out if those things come.”
    • “It wasn't too grindy (previous to today's patch).”
    • “The game isn't too grindy (compared to other RPGs).”
    • “You'll need a second life for grinding.”
    • “The open-world map was vast, but it was mostly filled with copy-paste buildings and repetitive side missions that quickly became a tedious grind.”
    • “The game is fun but there will be a point where the grinding gets repetitive and not many people are willing to do matchmaking so you could grind the incursions.”
  • stability819 mentions

    The stability of the game has been a significant concern among players, with many reporting a wide range of bugs and glitches that impact gameplay. While some users have experienced smooth performance with minor issues, others have faced frequent crashes, graphical glitches, and frustrating gameplay mechanics, such as enemies shooting through walls or spawning unexpectedly. Overall, the game is perceived as being in a buggy state, with ongoing issues that detract from the overall experience, despite some improvements over time.

    • “The game feels really smooth and nearly bug-free from my experience.”
    • “It runs great on just about anything, and the Steam Deck runs this game with ease.”
    • “The game runs great, looks amazing, the firefights are good, and the world is engrossing.”
    • “The game is filled with bugs, glitches, exploits, and, worst of all, hackers.”
    • “This game is ridiculously buggy, massive makes questionable (and downright poor) design choices, and with 1.1 has made the game so frustrating, tedious, and unrewarding, that I can't make myself log in anymore.”
    • “The amount of glitches and crashes this game has is so numerous it gets impossible to play on the higher levels especially in groups when it really matters that everyone is active.”
  • atmosphere581 mentions

    The atmosphere of "The Division" is widely praised for its stunning graphics, immersive sound design, and detailed recreation of a post-apocalyptic New York City, particularly during the winter season. Players appreciate the dynamic weather effects and environmental storytelling that enhance the sense of urgency and realism, making exploration feel engaging and atmospheric. However, some reviews note that while the atmosphere is exceptional, the gameplay can become repetitive, detracting from the overall experience.

    • “The atmosphere and visuals are just stunning.”
    • “The open-world representation of a post-pandemic New York City is detailed and atmospheric, making exploration a delight.”
    • “The atmosphere is thick and eerie, and gives a great sense of environmental storytelling.”
    • “No atmosphere, the gameplay became really repetitive and bland.”
    • “The atmosphere of a deserted, suffering NYC is present but is overshadowed by the boring gameplay.”
    • “The story is hard to follow and not great but the atmosphere is really great.”
  • optimization486 mentions

    The optimization of the game has received mixed reviews, with some players praising its performance on high-end systems, achieving smooth frame rates and good graphics. However, many users report significant issues such as stuttering, frame drops, and crashes, particularly on lower-end hardware, indicating that while there have been improvements over time, the game still suffers from optimization problems that can hinder the overall experience. Overall, the game's optimization appears to be a contentious topic, with a notable divide between those who find it well-optimized and those who encounter persistent performance issues.

    • “The endgame content offers a wealth of activities, including daily and weekly challenges, high-level missions, and gear optimization, ensuring that there's always something new to strive for and master.”
    • “The game is really well optimized.”
    • “Impressive optimization as well; I get 60 fps with very infrequent second dips to 50 at a very minimum on almost all max settings, and it is a gorgeous game.”
    • “The sequel isn't much better and suffers from a lot of performance, server, connectivity, and optimization issues making it pretty much unplayable for people who aren't rocking the latest and greatest PC hardware.”
    • “I bought both games, Division 2 first, and found out that it has been unplayable because the devs can't solve stuttering and crash issues.”
    • “The game is good but performance is crap.”
  • music187 mentions

    The music in the game has received widespread praise for its atmospheric quality, with many reviewers highlighting the outstanding soundtrack that enhances the overall experience. Composed by Ola Strandh, the music features a mix of haunting melodies and electronic ambient sounds, effectively complementing the game's visuals and tense atmosphere. While some players noted that music can be sparse at times, those who appreciated it found it immersive and evocative, contributing significantly to the game's emotional depth.

    • “Coupled with a soundtrack that complements the tense atmosphere, featuring haunting melodies and ambient sounds, the audio-visual presentation of the game is nothing short of breathtaking.”
    • “A gorgeous experience from the snow falling down onto decrepit streets to the beautifully somber electronic soundtrack composed by Ola Strandh.”
    • “The powerful soundtrack composed by Ola Strandh is utilized well to highlight moments of intensity throughout the game, otherwise, you are left to the ambient sounds and distant gunfire of a ravaged city.”
    • “Music is forgettable, like any of the modern pop songs.”
    • “You'll often be left with upwards of 30 minutes with no music whatsoever playing.”
    • “The weak link in this game is the storyline and voice acting, but everything else (music, sound, gameplay, graphics) is top notch.”
  • replayability167 mentions

    The game's replayability is a mixed bag, with many players praising its extensive co-op options, varied difficulty levels, and engaging PvP elements, particularly in the Dark Zone, which contribute to a high replay value. However, some users express frustration with the lack of content and repetitive missions post-campaign, leading to a significant drop in replayability for solo players. Overall, while the game offers enjoyable replay experiences, especially with friends, its longevity may be limited without additional content updates.

    • “What truly sets the division apart is its replayability.”
    • “There is a lot of replay value here; raising the difficulty, redoing a section simply because you loved it, even if it's a story bit, it never got old to me.”
    • “The dlc packs are all interesting and well-executed twists to the main game, with a ton of replayability.”
    • “It's a very good game, however I've only put 40 hours into it because it has *zero* replayability once you beat the main campaign.”
    • “The player lost something like 90% of its player base in about two months, when it should have been a game with a high level of replayability.”
    • “This game is exceptionally mediocre and there is no replay value.”
  • humor134 mentions

    The humor in "Tom Clancy's The Division" is often described as a mix of dark comedy and absurdity, with players finding amusement in the game's quirky dialogue, funny glitches, and the chaotic interactions within the multiplayer environment. While some players appreciate the humorous moments and character quirks, others feel that the attempts at humor can be hit-or-miss, sometimes detracting from the overall experience. Overall, the game is seen as more enjoyable when played with friends, where shared laughter can enhance the experience amidst the game's serious themes.

    • “In conclusion, Tom Clancy's The Division is a roller coaster ride through a post-apocalyptic hellscape that'll have you laughing, crying, and questioning your life choices all at once.”
    • “The dialogue is still funny.”
    • “The city of Manhattan is littered with personal stories, each with their own defining quality of perseverance, a heart-wrenching story, some humor, dark tales, and others in quaint observation of the city at large.”
    • “They're supposed to be funny, I guess, but every time I finished a side quest to grind my level up for the next mission, I would wonder if the looters are looking for an extra member.”
    • “Not good, not funny, and you should buy another DLC to continue.”
    • “I'm just about giving up; it's simply not funny anymore because of how hard it is to survive.”
  • monetization103 mentions

    The monetization strategy of the game has been widely criticized as exploitative and a blatant cash grab, featuring numerous microtransactions, season passes, and DLC that many players feel detract from the overall experience. While some reviews note that certain microtransactions are purely cosmetic and do not impact gameplay, the overwhelming sentiment is that the game's pricing model, combined with its repetitive content and technical issues, leaves players feeling frustrated and undervalued. Overall, the monetization approach has significantly tarnished the game's reputation among its audience.

    • “There are no in-app purchases, and it's multiplayer.”
    • “Free DLC, minimal microtransactions, and lots of secrets?”
    • “Great game... love the fact that Ubisoft adopted the free content (besides the paid DLCs) platform and no pay-to-win microtransactions to keep players interested in the game.”
    • “Finally, the game's microtransactions and pay-to-win elements were an obvious cash grab, leaving a sour taste in the mouth of players who were expecting a fair and balanced gaming experience.”
    • “Its lackluster storyline, clunky gameplay, technical issues, and exploitative monetization make it a regrettable addition to any gamer's collection.”
    • “This entire game is a very obvious cash grab by Ubisoft; that it took them over 4 years to make this game is a testament only to laziness and ineptitude.”
  • emotional60 mentions

    The emotional aspect of the game elicits mixed responses from players. While some find it deeply immersive and capable of evoking strong feelings through personal stories and environmental details, others criticize the overall narrative as underdeveloped and lacking emotional depth. Many players report moments of heartbreak and connection to the game's setting, yet feel detached from the characters and overarching story, leading to a sense of emotional vacuity despite the game's dark themes.

    • “Had the most heartbreaking game of survival in which right before extraction the random I was with went down; we had no medkits. As I go to search the group we fought off, he died as I found a medkit.”
    • “The city of Manhattan is littered with personal stories, each with their own defining quality of perseverance, a heart-wrenching story, some humor, dark tales, and others in quaint observation of the city at large.”
    • “What I found in it, though, is a world teeming with personality and heart-wrenching tales told in a very passive way that takes a more explorative attitude to discover.”
    • “Extremely boring story and characters.”
    • “But as it stands, it's just another co-op cover-to-cover shooter, decent graphics, boring storyline (even though I love dystopian settings) + wooden characters/voices.”
    • “Game has a boring storyline with little quest variety.”
  • character development28 mentions

    Character development in the game is largely criticized, with many reviewers noting a lack of depth and engagement, particularly for the main character, who has no dialogue and minimal growth. While some NPCs and factions exhibit interesting designs, their development is often deemed insufficient, leading to a flat narrative experience. A few players appreciated the character development elements and customization options, but overall, the consensus leans towards a need for more substantial storytelling and character arcs.

    • “Character development is addictive and good to see.”
    • “It makes up a lot of points for the decent voice acting, likable characters, and actual character development.”
    • “I'm pretty early on in the game at this time (~8 hours), but there is some nice character development for not only the main character, but for those around him as well, as well as a lot of lore in terms of recordings both audio and visual.”
    • “Faye Lau gets crippled for the entire game, which, mind you, is the only character development that occurs in this game entirely.”
    • “There is little to no character development in this game.”
    • “The story feels flat and often lacks character development.”
Positive mentions (%)Positive
Neutral mentions (%)Neutral
Negative mentions (%)Negative

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Play time

40hMedian play time
138hAverage play time
10-135hSpent by most gamers
*Based on 359 analyzed playthroughs

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