Zepp（formerly Amazfit）

58%
Game Brain Score Based on 9,999 reviews
  • music
  • stability
  • optimization
Zepp（formerly Amazfit） Game Cover
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"Zepp is a sport game that offers excellent graphics and a good soundtrack, but is hindered by annoying ads and numerous bugs. Despite these issues, the game is full of humor and can be highly emotional, positioning itself as a unique Personal Digital Health Management Platform."

  • Phone
  • Android
  • Mobile Platform
  • Tablet
Genres & TagsPlay Modes

Reviews

58%
Audience ScoreBased on 9,999 reviews
music16 positive mentions
stability128 negative mentions
  • The app provides a comprehensive range of health tracking features, including sleep monitoring, heart rate, and activity tracking.
  • The user interface is generally intuitive and easy to navigate, making it accessible for users of all ages.
  • The app syncs well with Amazfit devices, providing timely updates and accurate data for workouts and health metrics.
  • Frequent connectivity issues between the app and Amazfit devices, requiring users to manually reconnect or reset their devices.
  • Inaccurate sleep tracking and step counting, often misclassifying periods of wakefulness as sleep or failing to record actual sleep time.
  • The introduction of subscription-based features has frustrated users, as many feel that basic functionalities should be included without additional costs.
  • music266 mentions

    The music functionality of the smartwatch has received mixed reviews, with many users expressing frustration over connectivity issues, limited music options, and inadequate control features. While some appreciate the ability to track music and sleep, they often encounter problems such as inability to sync with popular music apps, difficulty in controlling playback during workouts, and a lack of customization for music libraries. Overall, users desire more robust music integration and improved functionality to enhance their experience.

    • “Super easy to use the music settings to pause and change my music while I'm working without having to use my phone, and I love the sleep monitor and heart rate monitor too.”
    • “I really enjoy the new relaxation music part that was added!”
    • “Can listen to music, tracks sleep, monitors heart rate, sees who's calling, and sees the messages.”
    • “The music controller is irritatingly useless.”
    • “When trying to control music from the watch, it says 'obtaining song name', it doesn't change from this.”
    • “I can't control music on my watch even though I enabled it on the app.”
  • stability135 mentions

    The stability of the app and watch is frequently criticized, with users reporting numerous bugs, glitches, and connectivity issues. Many have experienced freezing, crashes, and problems with notifications and syncing, despite extensive troubleshooting efforts. While some users note improvements over time, the overall sentiment indicates that both the app and the watch suffer from significant stability problems that detract from the user experience.

    • “No glitches.”
    • “So far, no glitches at all, and syncs seamlessly with my watch.”
    • “Good app, isn't buggy or crashes, very helpful and works fast.”
    • “The watch is great, but the app is a little buggy.”
    • “My watch (GTR 4) freezes and restarts itself 1-2 times a day.”
    • “This app has been very buggy recently.”
  • optimization88 mentions

    Overall, user reviews indicate a mixed experience with optimization, particularly concerning GPS accuracy and syncing issues between the watch and the app. While some users report satisfactory performance and ease of use, others express frustration with battery optimization settings and app stability, especially after recent updates. There is a consensus that improvements are needed for better performance consistency and feature accessibility.

    • “Overall decent performance, it does its job without crashing all the time.”
    • “Great range of services and simple charts to quickly analyze performance over the long term while being free and not locked behind paywalls or have ads in your face.”
    • “Outstanding performance between the watch and Zepp app.”
    • “Another update, another edit: since the latest update, which included 'optimization of positioning', the GPS is even less reliable and accurate than it used to be, and it was already so-so at best.”
    • “Very poor performance since the update to Zepp from Amazfit.”
    • “Worst performance of the app... there is a huge sync issue... daily it takes more than half an hour to an hour to sync from pace to app... sometimes even after a full day try it doesn't sync.”
  • monetization75 mentions

    The monetization strategy of the app has drawn significant criticism from users, who report an overwhelming presence of intrusive ads and aggressive promotion of subscription services. Many feel that the app is cluttered with advertisements that detract from its functionality, and there are complaints about the inability to disable these ads despite having purchased the associated hardware. While some users appreciate the absence of ads in certain versions, the general sentiment leans towards frustration over the monetization tactics employed.

    • “It has free and paid features and no ads!”
    • “Overall happy with band 5 and app, and so far no ads either.”
    • “No ads and app works seamlessly with the watch but some more fresh watch faces would be highly appreciated.”
    • “Too many advertisements for add-on services within the app, no way to turn them off, so you get notifications and areas of the screen taken up with teaser information that can only be accessed after paying a subscription fee.”
    • “Zepp is getting worse with each update, now packed with ads for subscription services that I don't need and won't buy, so please stop trying.”
    • “I already paid for the watch; why do I now need to see these horribly prominent ads without being able to remove them?”
  • graphics45 mentions

    Overall, users appreciate the graphics and aesthetics of the app and watch, noting that the visuals are attractive and well-designed. However, there are concerns about the app's functionality, including clunky navigation and the need for improved syncing and advanced data representation. While the graphics are generally praised, some users desire more customization options and a simplified user interface.

    • “The aesthetics are cute and the colors go together nicely.”
    • “Excellent app, great graphics, and complete information.”
    • “For sure, very nice graphics and environment.”
    • “Graphics are simple visually, but the data is enough.”
    • “Used it for a few weeks; apart from some fancy graphics, it's actually just like the old Mi Fit app I used with my old Mi Band 4.”
    • “New name, pretty graphics, same old disappointments.”
  • humor9 mentions

    Users find humor in the absurdity and inconsistencies of the app and watch functionality, often highlighting the comical failures in tracking health metrics and sleep. Many comments reflect frustration with the app's performance, describing it as a "joke" while also noting the irony in its shortcomings, such as miscalculating sleep time. Overall, the humor stems from the unexpected and often ridiculous behavior of the technology rather than intentional comedic elements.

    • “When the watch is kept on the table, it calculates the time as sleep time, so funny!”
    • “Not sure if that was the app being funny or my watch.”
    • “Funny characters with Google Calendar.”
  • story8 mentions

    The reviews indicate that the story aspect of the app is fragmented and lacks coherence, with users expressing frustration over missing features, syncing issues, and inadequate data tracking. While the app fulfills its basic functions, there is a consensus that it could significantly improve by incorporating more detailed metrics and better integration with other fitness platforms. Overall, the narrative surrounding the app's functionality is one of disappointment and unrealized potential.

    • “However, it still lacks details like counting the distance you made with specific sneakers, which would be a great addition, or importing data from other apps like Nike Run Club or Runtastic. It fulfills its mission, but it could be much better.”
    • “Amazfit used to sync to Quest 2 and now it doesn't. I also used to be able to edit the length of my workouts for when I forgot to stop the watch, but that feature seems to be gone.”
    • “I really don't like the way some graphs are displayed, particularly the weight plot.”
  • emotional8 mentions

    Users express a range of emotional responses, highlighting feelings of frustration and heartbreak due to societal pressures and personal challenges, particularly regarding disabilities. The desire for improved functionality in devices, such as answering calls without touching the phone, reflects a need for greater accessibility and support, which could enhance their emotional well-being during workouts and daily activities. Overall, the emotional aspect is tied to the intersection of personal struggles and the desire for technology to better accommodate those needs.

    • “Which, as I have disabilities that make sleeping difficult, being told every day how much better most other people are, or how I need to try harder is just unhelpful, upsetting, and actually heartbreaking at times.”
    • “While it could be thought of as not being accurate, I look at it as a way to look at the difference between how I feel emotionally and what my physical body is telling me.”
    • “Helped me see some areas that I can do better in, and actually using the information has made me feel better.”
  • grinding4 mentions

    Users find the grinding aspect of the app and device experience tedious, particularly due to the frequent need for manual syncing and navigation challenges. The process of pairing and troubleshooting, including factory resets, adds to the frustration, although some improvements are noted with updates. Overall, the experience is marked by repetitive and cumbersome tasks that detract from user satisfaction.

    • “Keeps happening, is then fixed in the next update until it's then broken again - it's getting tedious!”
    • “I had to factory reset the watch twice and it's a tedious process just to get it to show the QR code to try to pair it with the app.”
    • “Interesting graphics and options, but it's very tedious that I have to open the app and wait for it to sync to see sleep results. I would've thought it would sync by itself if Bluetooth is on.”
  • gameplay3 mentions

    Users express frustration with the gameplay mechanics, noting a mix of good features but significant issues that detract from the overall experience. Some users are considering abandoning the product due to these mechanical shortcomings.

    • “Got some really good features but some really bad mechanics.”
    • “This app is great but my watch is not functioning; there are no mechanics.”
Positive mentions (%)Positive
Neutral mentions (%)Neutral
Negative mentions (%)Negative

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